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Hotel

Swiss-Belhotel Tuban

jalan kubu anyar no. 31, tuban, bali, indonesia, pincode- 80361 Bali Indonesia 80361
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2018, 22 Feb
atSwiss-Belhotel Tuban
96%Guest recommend this hotel
Santosh Kumarevery thing was good.service was good.staff was very good.only one day we face problem due to 1 staff whose name is ARIS.Her behaviour was very rude...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    11:00Check Out
    214Rooms
    • Parking Facilities Available
    • Laundry Service Available
    • Internet Access
    • Payment by Credit Card accepted
    • Business services
    • Swimming Pool
    • Spa On Site - Chargeable
    • Air-Conditioning - Central
    • Wedding Services Facility
    • Room Service (24 Hours)
    • Conference Hall
    • Lobby
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    4.8 / 526 Reviews
    96%Guests
    Recommend
    4.8Service Quality
    4.8Amenities
    4.5Food & Drinks
    4.7Location
    4.5Cleanliness
    4.8Value For Money
    Verified Guest 5 / 52018, 9 Feb
    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52018, 9 Feb

    every thing was good.service was good.staff was very good.only one day we face problem due to 1 staff whose name is ARIS.Her behaviour was very rude.

    Did you find this review helpful?Yes ()
    Swiss Belhotel TubanManager replied in 20 hours

    Dear Mr. Santosh, Thank you for your kind words and for having taken your time to share your experience about your recent stay here. We sincerely apologize for the shortcomings with one of our staff and can assure you that appropriate actions will be taken to correct them. We hope to have the pleasure of welcoming you back next holiday.

    Verified Guest 3 / 52018, 17 Jan

    Ac was not working properly. And hotel staff was not that polite enough to handle this situation. Buffet Breakfast is pathetic for Indians.

    Did you find this review helpful?Yes ()
    Swiss Belhotel TubanManager replied in 24 days

    Dear Mrs. Iesha, Thank you for having taken the time to write about your recent experience here. We have taken your comments seriously with regards to AC maintenance issues, breakfast menu and the staff service. We appreciate your feedback and we will endeavour to improve in those areas you highlighted. We do hope we will have the opportunity of welcoming you back in the future.

    Verified Guest 5 / 52017, 2 Dec
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 26 Nov
    Did you find this review helpful?Yes ()

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