THE ESSE HOTELthe esse hotel, camp chowk, hisar Hisar India 125001View on Map
- wi fi
- Dining Hall
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Budget hotel with basic amenities, limited breakfast spread & No iron. Very Very unprofessional, SLOW and pathetic front desk. Unfortunately I have to stay here for two consecutive days and both the+ More
Dear Sir, We are extremely sorry for the inconvenience faced by you during your stay at the hotel. We're looking into the problem and scanning out CCTV recordings to get into the detail of the problems faced by you during the checkout. We already have inquired into the matter and we were giving the service of iron and laundry from the hotel's side which was offered to all the guests in need. We hope you were offered the same. However, we sincerely apologize for the inconvenience caused. About the manual billing, we would like to convey that there has been a lot of uncertainties surrounding the billing and other account matters due to the changing economic processes of the country. Every business is run in its own way and we're coping with that and will soon resume digital billing once everything has been sorted and figured out. However we have conveyed your message to the higher hierarchy and hope to sort out the issue soon. Till then we would like to request you to bear with us. Although such an inconvenience isn't expected to be caused to our guests as our motive is to make the check outs as early as possible and our team is also time to time trained for that as we understand how precious your time is. The issues faced by you doesn't represent our actual standards and we'll pay special attention to it. Your feedback is important to us and motivates us to keep improving our standards. We hope to provide much better hospitality and experience next time you visit the city. We look forward to host you again in the future.
Value of money and comfort must opt
Dear Sir, Thanks for your valuable review. We're glad to know you had a pleasant stay with us and hope to continue improving your experience and providing you professional yet homey style of hospitality. Your feedback motivates us. We look forward to host you again.
Dear Sir, Thanks for your valuable review. Our team is dedicated towards improving your experience everytime you visit. Kindly share any concerns faced by you. Our motive is to always provide our guests professional yet homey style of hospitality and make them feel welcomed. We look forward to host you again.
Good experience .... very nice stay within budget 😉😎😎😎 happy 😊
Dear Customer, Thanks for your valuable review, Your feedback is important to us and motivates us to keep improving our services and hospitality. Our motive is to always provide our guests professional yet homey style of hospitality and make them feel welcomed. We look forward to host you again
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