Hotel

The Fern Citadel Hotel

no. 41, seshadri road,anandarao cricle opposite to vrl bus stand Bangalore India 560009
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2017, 19 Aug
atThe Fern Citadel Hotel
82%Guest recommend this hotel
Kirti DuttaInitially there was confusion and mismanagement but gradually the stay was pleasant. Room service really needs improvement. Rest everything is good. T..Read All Reviews
₹ 2364₹ 3377per room per nightSAVE ₹ 1013
Rooms:
Room listing unavailable
Sub Total2 rooms for 2 nightsExcludes Taxes
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12:00Check In
12:00Check Out
111Rooms
  • Banquet Facilities
  • wi fi
  • Non Smoking Hotel
  • Local Tour / Travel Desk
  • Yoga Hall / Classes
  • Front Desk
  • Luggage Storage
  • Newspapers In Lobby
  • Security at All Hotel Entrances
  • Valet service
  • Room Service (24 Hours)
  • Parking (Complimentary)
  • Health Club / Gym Facility Available
  • Lift / Elevator
  • Doctor on Call
  • Express Check-In / Check-Out
  • Daily Housekeeping
  • Free WiFi
  • Air-Conditioning - Central
  • 24 hour security
  • Business Center
  • Free Internet Access
  • Laundry Service Available
  • Umbrellas
  • Power Backup

Location

4.3 / 5562 Reviews
82%Guests
Recommend
4.2Service Quality
4.2Amenities
4.2Food & Drinks
4.4Location
4.3Cleanliness
4.3Value For Money
Verified Guest 3 / 52017, 7 Aug

Atithi Devo Bhava!!! This plate welcomes you when you enter the lobby/reception area of the hotel. This is meant only for saying purpose. Not for implementation. Even though I'd booked the room well i

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Did you find this review helpful?Yes ()Viewed 96 times
The Fern Citadel HotelManager replied in 21 hours

Dear Mr. Dave, Greetings from ‘’The Fern Citadel Hotel Bangalore’’…………..!! Thank You very much for choosing to stay at The Fern Citadel, Bangalore and taking time to share your experiences with us. It is our privilege and honor to be of service to you. We are truly disappointed that, we are unable to meet your expectations, & learn that you had an unpleasant experience at our Hotel. Please accept our sincere apologies, and requesting you to kindly give us one more chance to serve you better. My Team and I look forward to the pleasure of welcoming you once back again. Regards Zaheer Ahmed

Verified Guest 2 / 52017, 6 Aug

Rooms Stinking and found with small pests in the wooden furniture and later on table. Rooms are old and needs to be made new and fresh

Did you find this review helpful?Yes ()Viewed 98 times
The Fern Citadel HotelManager replied in 2 days

Dear Mr. Kiran, Greetings from ‘’The Fern Citadel Hotel Bangalore’’…………..!! Thank You very much for choosing to stay at The Fern Citadel, Bangalore and taking time to share your experiences with us. It is our privilege and honor to be of service to you. We are truly disappointed that, we are unable to meet your expectations, & learn that you had an unpleasant experience at our Hotel. We are going to face lift our rooms as soon as possible. Please accept our sincere apologies, and requesting you to kindly give us one more chance to serve you better. My Team and I look forward to the pleasure of welcoming you once back again. Regards Zaheer Ahmed

Verified Guest 3 / 52017, 5 Aug

The room was comfortable , the food choice was good , I think the washroom has to be given a face lift it looked worn out , don't know if I was unlucky with my room

Did you find this review helpful?Yes ()Viewed 73 times
The Fern Citadel HotelManager replied in 3 days

Dear Mr. Noble, Greetings from ‘’The Fern Citadel Hotel Bangalore’’…………..!! Thank You very much for choosing to stay at The Fern Citadel, Bangalore and taking time to share your experiences with us. It is our privilege and honor to be of service to you. We are truly disappointed that, we are unable to meet your expectations, & learn that you had an unpleasant experience at our Hotel. Please accept our sincere apologies, and requesting you to kindly give us one more chance to serve you better. My Team and I look forward to the pleasure of welcoming you once back again. Regards Zaheer Ahmed

Verified Guest 3 / 52017, 2 Aug

Initially there was confusion and mismanagement but gradually the stay was pleasant. Room service really needs improvement. Rest everything is good. The housekeeping and reception lady Ms. Nandini was

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Did you find this review helpful?Yes ()Viewed 87 times
The Fern Citadel HotelManager replied in 17 hours

Dear Ms. Kirti, Greetings from The Fern Citadel Hotel……………!! Thank you for sharing your feedback with us, will ensure the glitches mentioned will be taken care & also highlighting the wonderful aspects of your stay. It was a pleasure hosting you during your quick stay in Bangalore. We eagerly look forward to welcoming you again for a longer stay with us, so that we can host you with our signature services & hospitality. Regards Zaheer Ahmed

Verified Guest 2 / 52017, 1 Aug

Deteriorating..

Did you find this review helpful?Yes ()Viewed 64 times
The Fern Citadel HotelManager replied in a day

Dear Mr. Anil, Greetings from ‘’The Fern Citadel Hotel Bangalore’’…………..!! Thank You very much for choosing to stay at The Fern Citadel, Bangalore and taking time to share your experiences with us. It is our privilege and honor to be of service to you. We are truly disappointed that, we are unable to meet your expectations, & learn that you had an unpleasant experience at our Hotel. Please accept our sincere apologies, and requesting you to kindly give us one more chance to serve you better. My Team and I look forward to the pleasure of welcoming you once back again. Regards Zaheer Ahmed Resident Manager

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