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Hotel

The Galaxy Hotel Shopping & Spa

nh - 8, sector - 15, part ii Gurgaon India 122001
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2017, 24 Oct
atThe Galaxy Hotel Shopping & Spa
83%Guest recommend this hotel
Sachin KhannaService was pathetic. We found cockroach in our ice bucket and no body from hotel gave any response. I won't recommend anybody to stay in that hotel...Read All Reviews
₹ 4000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    80Rooms
    • Ironing Service
    • Safe
    • 24 hour security
    • wi fi
    • Reception
    • Conference Hall
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    Location

    4.3 / 5405 Reviews
    83%Guests
    Recommend
    4.2Service Quality
    4.2Amenities
    4.1Food & Drinks
    4.3Location
    4.1Cleanliness
    4.3Value For Money
    Verified Guest 4 / 52017, 19 Oct
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    Verified Guest 5 / 52017, 17 Oct
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    Verified Guest 1 / 52017, 16 Oct
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    Verified Guest 2 / 52017, 15 Oct

    Service was pathetic. We found cockroach in our ice bucket and no body from hotel gave any response. I won't recommend anybody to stay in that hotel.

    Did you find this review helpful?Yes ()
    The Galaxy Hotel Shopping SpaManager replied in 4 hours

    Dear Guest, Thank you very much for your constructive feedback of your last stay at Galaxy Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about issue highlighted. Please accept my apology for inconvenience faced by you during your stay; our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Please reach out directly at *** for your future stay. It would be such a pleasure to welcome you back to our hotel! Yours Sincerely Jaswant Singh General Manager...

    Verified Guest 4 / 52017, 13 Oct
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