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Hotel

The Grand Galaxy

plot no 5, hotels lane 2, queens road, amritsar Amritsar India 143001
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2018, 23 Jan
atThe Grand Galaxy
85%Guest recommend this hotel
Prakash Upadhyaywater spread all over the room after u use washroom no doormat . hot water is not available all the time. intercom not working every time have to go t..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    13:00Check In
    12:00Check Out
    21Rooms
    • Suitable For Children
    • Outdoor Parking - Secured
    • 24 Hour Check in-Icon
    • Extra Mattress (On Request)
    • Charging points
    • Dining Hall
    • Suites
    • Front Desk
    • Welcome Drinks
    • Ironing Service
    • Newspapers In Lobby
    • Breakfast Service
    • Extra Bed (On Request)
    • Television
    • Parking (Complimentary)
    • Room Service (24 Hours)
    • Meeting Rooms
    • 24 Hour Front Desk
    • Free Wifi
    • Dining Space
    • Lift / Elevator
    • Parking Facilities Available
    • Car Rental
    • Food Facility
    • Daily Housekeeping
    • AC/Heater
    • Medical Assistance Available
    • Internet Access
    • 24 hour security
    • Conference Facility
    • Free Internet Access
    • Free WiFi Internet(Lobby)
    • Laundry Service Available
    • Power Backup
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    Location

    4.2 / 5444 Reviews
    85%Guests
    Recommend
    4.1Service Quality
    4.1Amenities
    4.1Food & Drinks
    4.1Location
    4.3Cleanliness
    4.2Value For Money
    Verified Guest 2 / 52018, 19 Jan

    water spread all over the room after u use washroom no doormat . hot water is not available all the time. intercom not working every time have to go to reception for any service. overall I got a worst

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    Did you find this review helpful?Yes ()
    The Grand GalaxyManager replied in 18 hours

    Dear Mr. Prakash I'm sorry that the service did not live up to those goals for you ,I will make every effort to address the issue in order to make sure that it does not happen again for you or our other guests.Although it can't make up for your poor experience, I would like apology from hotel behalf Thank you for bringing the problem to our attention.

    Verified Guest 3 / 52018, 18 Jan

    hotel is good but service is too bad I checked in at 12 night , no water in room no floor mat phone not working TV not working ... in the morning I am asking from 7.30 am for TV and phone but still no

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    Did you find this review helpful?Yes ()
    The Grand GalaxyManager replied in a day

    Dear Mr.Vijay , Thank you for sharing your feedback regarding your stay We are continually trying to improve our service.

    Verified Guest 4 / 52018, 17 Jan
    Did you find this review helpful?Yes ()
    The Grand GalaxyManager replied in a day

    Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. again thanks

    Verified Guest 4 / 52018, 15 Jan

    hotel is best best serivce best loction and very very clean

    Did you find this review helpful?Yes ()
    The Grand GalaxyManager replied in 3 days

    Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.your positive comment help us for our upcoming business

    Verified Guest 4 / 52018, 14 Jan
    Did you find this review helpful?Yes ()
    The Grand GalaxyManager replied in 3 days

    Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

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