Get Notified for Exclusive Deals and Offers
Click Allow to get exclusive deals and offers

Hotel

Hotel The Metropole

bus stand road, opp .bank of baroda lonavala Lonavala India 410401
View on Map
Hotelier Photos45 Photos
Travellers Photos13+ Photos
Close
at
Close
2017, 17 Oct
atHotel The Metropole
73%Guest recommend this hotel
Vishal PatilWorst experience ever was not able to sleep the whole night cause of the bed bugs my whole back was swollen cause of the bites..Read All Reviews
₹ 3499
    Sub Total1 room for 1 nightExcludes Taxes
    Lowest Price Guarantee
    Login to discover who else travelled to Lonavala
    12:00Check In
    10:00Check Out
    15Rooms
    • wi fi
    • 24 hour security
    Your Selection

    Your Cart is empty

    Location

    3.6 / 5345 Reviews
    73%Guests
    Recommend
    3.6Service Quality
    3.4Amenities
    3.6Food & Drinks
    4.0Location
    3.7Cleanliness
    3.5Value For Money
    Verified Guest 1 / 52017, 5 Oct

    Worst experience ever was not able to sleep the whole night cause of the bed bugs my whole back was swollen cause of the bites

    Did you find this review helpful?Yes ()
    Hotel The MetropoleManager replied in an hour

    We greatly appreciate that you have taken the time to post your feedback following your stay with us. Thank you for the detailed feedback. While it is our constant endeavour to delight all our Guests and give them a memorable experience. All your comments have been noted and corrective measures are being implemented to enhance guest experience. Preventive Maintenance of product and equipment is a continuous process. Your suggestions have been noted and corrective measures put in place. Our team leaders have closely analysed and worked on ways looking into the finer aspects of delivering the WOW effect. Replied by Metropole (Hotel Manager)..... ......

    Verified Guest 3 / 52017, 5 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52017, 3 Oct

    Hotel is not value for money. Otherwise it was clean and staff was helpful.

    Did you find this review helpful?Yes ()
    Hotel The MetropoleManager replied in 29 minutes

    We greatly appreciate that you have taken the time to post your feedback following your stay with us. Thank you for the detailed feedback. While it is our constant endeavour to delight all our Guests and give them a memorable experience. All your comments have been noted and corrective measures are being implemented to enhance guest experience. Preventive Maintenance of product and equipment is a continuous process. Your suggestions have been noted and corrective measures put in place. Our team leaders have closely analysed and worked on ways looking into the finer aspects of delivering the WOW effect. Replied by Metropole (Hotel Manager)..... Replied by Metropole (Hotel Manager) Replied by Metropole (Hotel Manager) Replied by Metropole (Hotel Manager) Replied by Metropole (Hotel Manager) Replied by Metropole (Hotel Manager) Replied by Metropole (Hotel Manager) Replied by Metropole (Hotel Manager) Replied by Metropole (Hotel Manager)

    Verified Guest 2 / 52017, 3 Oct

    Not even close to a 3star property...an average room and service..

    Did you find this review helpful?Yes ()
    Hotel The MetropoleManager replied in 2 days

    We greatly appreciate that you have taken the time to post your feedback following your stay with us. Thank you for the detailed feedback. While it is our constant endeavour to delight all our Guests and give them a memorable experience. All your comments have been noted and corrective measures are being implemented to enhance guest experience. Preventive Maintenance of product and equipment is a continuous process. Your suggestions have been noted and corrective measures put in place. Our team leaders have closely analysed and worked on ways looking into the finer aspects of delivering the WOW effect. Replied by Metropole (Hotel Manager)..... ... Replied by Metropole (Hotel Manager)

    Verified Guest 5 / 52017, 2 Oct

    We got a nice big room for a decent price.The staff behaviour and aminities were good.The swimming pool in terrace needs regular maintenance.after bathing one must use lift instead of stairs to avoid

    + More
    Did you find this review helpful?Yes ()
    Hotel The MetropoleManager replied in 4 hours

    We greatly appreciate that you have taken the time to post your feedback following your stay with us. Thank you for the detailed feedback. While it is our constant endeavour to delight all our Guests and give them a memorable experience. All your comments have been noted and corrective measures are being implemented to enhance guest experience. Preventive Maintenance of product and equipment is a continuous process. Your suggestions have been noted and corrective measures put in place. Our team leaders have closely analysed and worked on ways looking into the finer aspects of delivering the WOW effect. Replied by Metropole (Hotel Manager)..... ...

    Question & Answers

    Be specific, Example"Pet friendly hotels in New Delhi under 1500/night ?" is better than "Need good hotel"

    Hotel Policies

    Hotel Policies

    Getting Hotel Policy...

    Logging You In ...
     
    © 2017 ibibogroup All rights reserved