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The Panoramic Getaway

the panoramic getaway, chithirapuram , munnar, idukki dist kerala. Munnar India 685565
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Hotelier Photos56 Photos
Travellers Photos15+ Photos
2017, 11 Dec
atThe Panoramic Getaway
94%Guest recommend this hotel
Vikas SinghFood is little expensive. Rest is all good. Infinity pool is the main attraction you. Once you are at pool side you will not feel like going outside t..Read All Reviews
₹ 12600
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    • Suitable For Children
    • ceiling fan
    • Extra Mattress (On Request)
    • wi fi
    • hot / cold water
    • Ironing Service
    • Laundry Service Available
    • Dining area
    • Air-condition
    • Wake-up Call / Service
    • Restaurant
    • Wifi
    • Daily Housekeeping
    • Parking Facilities Available
    • Coffee Shop
    • Concierge
    • Reception
    • Public Restrooms
    • Doorman
    • Power Backup
    • Speciality Restaurant
    • Laundry Service (At a charge)
    • Dining Hall
    • In Room Safe
    • Gym
    • Complimentary Bottled Water & Coffee/Tea Supplies
    • Newspapers In Lobby
    • Safe
    • Conference Facility
    • Conference Hall
    • Health Club / Gym Facility Available
    • Outdoor Pool
    • Full Time Operation for All 7 Days
    • Room Service(Limited Hours)
    • Family Room
    • Coffee Maker
    • Free internet Wi-Fi access in villa and all villa area
    • Locker Facility
    • Veranda
    • Business Center
    • Daily housekeeping
    • Free WiFi Internet(Lobby)
    • 24 Hour Front Desk
    • Courier Service
    • Outdoor Parking - Secured
    • Charging points
    • Swimming Pool
    • Suites
    • Rooftop Access
    • Kids' swimming pool
    • Extra Bed (On Request)
    • Free Wireless High Speed Internet Access
    • Infinity pool
    • Function Room
    • Tea & Coffee Making Machine
    • Doctor on Call
    • Breakfast Buffet
    • Food Facility
    • Free WiFi
    • 24 hours power back-up
    • Spa Services Nearby
    • Internet Access
    • Management reserves Right of Admission at the hotel rates and availability is at hotel's decrit
    • Paid Transfers
    • 24 hour security
    • Television
    • Free Internet Access
    • Coffee Shop / Cafe
    • Multi Cuisine Restaurant
    • Taxi Services
    • Pick up and Drop (Payable)
    • Front Desk
    • Intercom
    • Spa On Site - Chargeable
    • 24 hr security
    • Private / Plunge Pool
    • Security at All Hotel Entrances
    • Free Parking
    • Free Wifi
    • Lobby
    • Major Credit Cards Accepted
    • Indoor Games
    • Lift / Elevator
    • Table Tennis
    • Coffee/tea making facilities
    • Car Rental
    • Gardens
    • 24 hour reception
    • 24 hours guest survive and security
    • Room Service
    • Garden Terrace
    • sightseeing (Payable)
    • Free Internet
    • Fire Exit Signs
    • AC/Heater
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    4.8 / 568 Reviews
    4.8Service Quality
    4.6Food & Drinks
    4.7Value For Money
    Verified Guest 5 / 52017, 29 Nov

    Food is little expensive. Rest is all good. Infinity pool is the main attraction you. Once you are at pool side you will not feel like going outside the hotel. Excellent property.

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    Verified Guest 5 / 52017, 28 Nov

    Awesome interiors Staff was really good and helpful anytime

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    Verified Guest 5 / 52017, 23 Nov

    Awesome property with awesome location. After traveling from kochi to munnar when enter the hotel you feel very relaxed. Staff is very cooperative. In hotel too many point to take beautiful pictures.

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    Did you find this review helpful?Yes ()
    The Panoramic Getaway Free High Speed WifiManager replied in a day

    Dear Mr Chetan, That is a full 100% marks from your side and 100% happiness for us too. We love to read about the enjoyable experiences of the guests who have stayed with us...which motivates us to go even further with our work. You have made us proud by coming on this platform and sharing your experience. Thank you very much. Sona Bennett

    Verified Guest 5 / 52017, 4 Nov
    Did you find this review helpful?Yes ()
    1 / 52017, 27 Oct

    We have a nice stay at the hotel. But I was really upset with 4 points with the Hotel staff which I have never seen or heard. Points as follow: 1). My “shorts” are missing from the room and staff ha

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    The Panoramic Getaway (Free High Speed Wifi)Manager replied in 10 days

    Dear Mr Saurabh, This will finally come down to my credibility vs yours. Let's leave it to the readers to decide who is right or wrong here. Since the remarks are very pointed it calls for clear answers. Shall we begin? 1. Your "shorts" haven't been found yet. Will let you know if it surfaces. You can be rest assured that the Panoramic Getaway has a track record of returning a lot of valuables including gold to their legitimate owners. Once a whole set of clothes had to be couriered all the way to Singapore at our own cost. Don't you worry about the "Shorts". 2. A hair incident in the food is extremely rare here. Often a hotel is supposed to take the blame for it unequivocally. That is the norm, the convention. So my restaurant in charge apologized to you and replaced the item. But it has to be also pointed out that your family member came straight to the restaurant from the Spa with a towel wrapped on the head..! can't tell exactly how things happen. 3. Now we come to the core issue which I believe is the source of the terrible review. Its about the missing tray. Obviously, I have instructed my staff to inquire about any missing items in the room to the present occupants before check out. If I don't do that a lot of things have a tendency to disappear and sorry to say the rooms would be half empty in six months..! Thus we have set an internal limit up to which there will only be a polite inquiry and no search. The tray in question is part of a kettle set that costs not 60-100 ( if you can supply that at that rate I promise to order a truck load ) but Rs 3000/-. The missing tray means that the set can no longer be used. ( I can't have a black kettle going with a white tray you know). My most courteous HK executive merely asked you for it in the hope of saving this item. He is duty bound to do that. Like I promised to courier to you the missing shorts if found here kindly do the same with the tray if it pops out of the baggage. 4. Well..we come to the final point sooner than expected. I have learnt from the staff that an empty Pepsi can was found in the dustbin and the item missing from the mini fridge. So we had to charge you Rs 50/- for it. I understand that one can be furious at things and act or write things in a state of anger which might be regrettable later. In your case its clear that all accusations are unfounded and my excellent staff has done nothing wrong. The mettle of a person is all the more tested when he or she are compelled to ask unpleasant questions. This review of yours has shown me that my staff has got what it takes to stand up for the institution they work for. Best regards Sona Bennett

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