Treebo Silver Key, Marathahalli

Y'all might probably be wondering why the ratings are so low despite the pictures seem to tell a different story. Let me tell you that the rooms are good but the maintenance and cleaning is absolutely not. The bathroom door doesn't lock (Not just in one room. It didn't in 3 of the 4 rooms i stayed in). They don't clean the room properly (There was an underwear hanging in the bathroom when i checked in). So don't even think of using their towels. Ac remotes don't work. They knocked the door at 12 midnight to get the AC remote from us as one lady was fighting with them for the remote and told that they would take it (Had to make it very clear that we need it back in sometime). The staff behaviour is bad (Even after informing that we will be checking out 30 mins late, the staff called up at 11 and spoke in a very bad tone and said you have to come down at 11.30 sharp and cant take more than that). You would definitely get some disease if you use the kettle and glasses they provide (Its that dirty). The key card doesn't work on most rooms (You'll have to use a physical key to open the room). Don't expect hand wash and body washes to be there in every room (Its very much based on your luck). The breakfast here is (Hardly two items and it gets over real quick) If you go at 9.30 am, the lights at the restaurant are already off and theres nothing available to eat. The TV has zero channels. Zero view in any room that I stayed in. Overall a very average stay. Wouldn't recommend. And yes, if you're coming in a car, I don't think you would get a place to park either!

ABSOLUTELY PATHETIC STAFF...!!!My wife checked into this hotel on her short trip to Bangalore for some work. She was already unwell and her health deteriorated the next day. I had to fly urgently to check on her and guess what, the pathetic staff did not allow me to go upstairs...!!!Man, the room was booked for 2 adults and I even showed the ID card and all the proof that I was her husband. They are giving security concerns as one of the reasons. Idiots, I'm her husband. The room is booked for 2 adults. I'm showing you my IDs. What the hell is your problem ?The guy at the reception said you have to check in together if that's the case. We can't allow non-guests to go to the room. LIKE SERIOUSLY????YOU ARE ALLOWING SWIGGY DELIVERY ALL THE WAY TO THE 5TH FLOOR AND NOT ALLOWING A GENUINELY PERSON.I HOPE THE HOTEL STAFF MEET THE SAME FATE AS ME. I HOPE THEIR LOVED ONES SUFFER IN THE HOSPITAL AND THEY'RE NOT ALLOWED TO MEET THEM. MANAGEMENT FOLKS,I'm not going to stay here again

I checked into the hotel at mrng 7 Clock, From mrng 8:30 to Night 9 clock there is no water in the hotel washroom, I asked in the reception they said some water issue and they didn't give proper response after words they give one bucket of water and said please adjust, Whenever I ask them about water they said 30 min 30 min only. because of this my total plans was spoiled.

Terrible experience. I was assigned a twin bed room when I had booked a double bed. The hotel changed me to a double bed when I highlighted that, however, there were cockroaches in both rooms! The towels were so old and shabby. This is just not acceptable from a brand like Treebo.