Treebo Tee

We made a booking through IBIBO for 2 days and further extended for a day. We checked in on the 8th night.It was all going well until the 10th morning. We were getting ready to leave for the GSI conference. Suddenly I heard a rattling sound overhead and the false ceiling fell off on me luckily I escaped unhurt. Also the previous night We noticed some powdery substance falling off the roof but we didn't pay any heed to that. As it happened in the morning the very first thing we did was to call the hotel reception and intimate them about the issue. The hotel staff(the house keeping staff) came and shifted us to the adjacent room. We shifted our belongings and we left for the conference. After reaching there we were getting continuous calls from the hotel manager, we tried to explain to him that we didn't do anything, it just came off on its own but he was not ready to listen. We told him that we will talk about it once we reach back to the hotel. After coming back the manager named (as told by him) rather showing any empathy towards the customer he asked us to get it repaired, when we objected to why we should pay if we haven't done anything not even touched it, his tone changed and asked us to talk in Telugu and even passed some racist comments for speaking in hindi. Also, threaten us to file a police complaint. We could have done that as well but we have our train tomorrow back to Delhi so that was the least thing we wanted. We also made him speak to one of our colleagues who is a local telugu speaking guy but they were not ready to listen. Ultimately the manager called his technician and he estimated the repairing cost to be 3000. Somehow our colleague managed to get it settled at 2500 and we paid (better say extorted money from us) directly to the technician via UPI. we were guilty but because we were not feeling safe and didn't want any trouble before reaching back home safely. This is not about the money but about the customer safety and hotel reputation. At the same time I will be raising this issue to the hotel corporation of India,consumer affairs so that it won't be done to other customers. But before that I thought of reporting this to you. Hopefully we will be heard and this could be resolved peacefully.

did nt meet expectations for price paid. very bad room was allotted which was refused by me. Bedsheet, linen were dirty with marks and smelly. Wardrobe door was broken. Even other room given had similar things. Left overs by the previous occupant were lying uncleaned. interior was poor not matching with price paid. will never book in this hotel again.

Great experience overall. Rooms are clean and well maintained. Buffet breakfast is very filling and prepared very well. The staff themselves will replace your in room water bottles and coffee sachets. In house kitchen for room service is efficient and the food was very hygienic and delicious.

Very courteous staff, a complete family hotel was staying in the hotel from 25th to 30th December had an other plan to stay my family and extended family advice to stay in treebo tee hotel only. Family like the homely atmosphere of the hotel.