Triose Villa Boutique Roomsins shivaji road, ryewoods, lonavala Lonavala India 410401View on Map
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Dear Sir, Thank you very much by your rating of Triose Villa Boutique Rooms. We are indeed overwhelmed by this. We look forward to your continued support and patronage. Regards Triose Villa Boutique Rooms Team
We had one of our best stays in Lonavala. The moment we entered the room, we were in awe because of the size and height of the room. You don't get such space in hotels now otherwise. Private garden wa+ More
Dear Mr. Arora, We thank you for your detailed review and rating of Triose Villa Boutique Rooms. We look forward to your continued support and patronage. Regards Triose Villa Boutique Rooms Team
...The breakfast is the biggest disappointment. Its nowhere close to value for money, esp the so called private garden room. Ita more like a hedged backyard.
We are indeed surprised at the review. The guest ordered for two teas, one omelette, one toast butter, one aloo paratha, one veg burger, one mud cake and one chocolate ball. Our attendant has reported that all the items ordered were consumed and only the mud cake was half consumed. No complaints about breakfast were made to anyone at any time. We therefore do not understand the comment about the breakfast being the biggest disappointment. The guest had booked and stayed in the room with a private garden. Our photos online show the pictures of the garden. Heavy rains take a toll on any garden and it takes time for the garden to recover from the onslaught of the heavy rains. The guest wanted to shift to a higher floor at the time of check in however this was not possible as we were sold out for that day. The guest had already checked out by the time we got this review. We tried to contact the guest on the phone number given however could not do so as the guest wrote only nine digits of the phone number. Regards Triose Villa Boutique Rooms
We had spend 2 night in the Room. I find.. Thumps UP - The room to be spacious, clean, good ambience. - We checked in around 3 pm and checked out at 11:15 am. - The room attendant checked daily durin+ More
Dear Mr. Nayar, At the outset we thank you for your compliments for the room. You will observe that we call the property Triose Villa Boutique Rooms and not a hotel or a resort. The photographs and the details posted on the portals as well as our website show the photographs of the rooms. The OTA's themselves post the rates and facilities of each of the properties for which rooms are available and I am sure that comparisons are made prior to booking. Each room is provided with a tea / coffee maker with replenishment as required. It is unfortunate that the attendant did not replenish this as required; we regret this. Without giving any excuse on the issue we would like to bring to your notice that on the weekend of your visit all our rooms were full perhaps resulting in the oversight. Had you brought this to the attention of the manager, this would have been addressed. The timing of breakfast is clearly printed on the menu as well as informed to all the guests on the previous evening. If there is a requirement for early breakfast, packed breakfast can be made available. Food served in any room cannot be as hot as it will be in a restaurant. The room booked by you was a twin bed room as distinct from a double bed room. We offered to upgrade you to a higher category room at a highly discounted price but this was declined by you. We are unable to understand your comment on the picture of the beds as the picture clearly shows two single beds and is called a twin bed room for want of a better nomenclature. We are about one kilometer away from the main market and are unable to understand your comment on this as we have not claimed anything contrary to this. Regards Triose Villa Boutique Rooms Team
Overall the property is fairly new hence very clean and comfortable.
Dear Sir, Thank you for your review and rating of Triose Villa Boutique Rooms. We look forward to your continued support and patronage. Regards Triose Villa Boutique Rooms Team
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