Tuskers Hill by Poppys, Anaikatti

1. upon calling a couple of hours and informing them that we need all things done in prior for 4 adults, so parents can take rest asap they reach, they simply acknowledge but nothing into action.2. However we sincerely appreciate managers' efforts to fix things at the max. 🙏 thanks a lot, we felt like there is some kind of support when we were shocked to see the poor service.3. As a sort-out plan, a spare room. was provided which was, even more, a worse plan, as there was a lot of mosquito and paint smell which definitely no one can sleep peacefully. (no water in restroom, no other amenities, only mosquito, bad smell, and a bed). but we had no choice but took this decision.4. Moving on to things regretting how bad the day started on the very special day of ours, neither extra bed was provided earlier nor the room, we were taken to other room (which didn't look like a room that's usually a guest gets it) only around 7 pm5. Next upset that's waiting is - nothing interesting in the buffet (totally worthless) and a la Carte which was by reception before arriving at the resort, is now *not available* after reaching to the restaurant. except for the manager Rajesh, no one has the courtesy to feel bad or make a fix to the issue caused. 6. finally after an unhappy, embarrassing sleepless night, requested for floating breakfast at 8 and received it only by 8 45 upon a couple of calls for reminding, which again is a juice that has flies.7. no English-speaking room Boys who can help to answer. no proper housekeeping, TV doesn't work, in spite of calling and informing 4 adults would be in prior, no arrangement like making all amenities for 4 adults. 8. can't change our dress and refresh soon after coming to the room, as the luggage would be carried to the room only after 50 minutes ( which again after multiple calls)9. with some soothing convinces by the manager had breakfast and left the resort with a heavy heart, highly disappointed, and no value for money. The only good thing is Property is well maintained and climate is great but the service is poor.

The resort is located in a remote place surrounded by forest. The climate there is good and the roads are ok except in a few locations. There is not much to visit and see around locations near to the resort. Those who are visiting the resort have to either spend time inside the resort or the only option left is trekking. Now coming to the details of the resortPros:- One has to strictly maintain the check-in and check-out timing as they were not ready to adjust even for an hour- They would provide a warm welcome and arrange for staff to drop you at the allocated cottage. - You need to hand over the car keys at the reception otherwise they would call you in between to rearrange the parking.- The quality of the food was good and the taste was just OK. - The indoor activities are available however most of the gadgets for using those are kept somewhere and we didn't get anything to use. - The breakfast was good. Cons:- If you are looking for a paid upgrade, better to book rooms directly - Make sure you have the amenities as mentioned in the booking. The swimming pool was not available for us as they have some maintenance. After paying so much and if the mentioned amenities are not available, it will spoil your vacation mood.- The internet facility is very poor. Not available in rooms. You may need to go to the reception to avail of the internet though it was mentioned that it would be available in rooms. - The room service is not impressive. We need to provide the orders well in advance though they will tell us that the kitchen would be closed only at 10:00 PM, They won't entertain fresh orders after 08:30 PM and each time different people would be attending to the orders in your room and when to enquire about the orders, they are not aware.- For Breakfast, strictly maintain the timing because as soon as it approaches 09:45AM, someone would be shouting to the waiters to inform the guests in the dining area that they are closing and that they are not allowed to take any more food.

Planned and executed a trip to Tuskers Hill by POPPYS, Anaikatti two days back. We starterd from Coimbatore and the roads are plain with little bends now and then. This resort is situated in Kerala. We booked through goibibo app and booking experience was very smooth and attractive offers. After reaching, we are offered with salads, soup, tasty food with two veg and two non veg starters along with main course as floating lunch. All good. Then started to move to room which is spacious and nice independent villa with garden. Then swimming pool and enjoyed for one hour. Then nice walk with evening chill air. Then other game activities. Then dinner. Then camp fire with songs and dance. Then nice sleep. Morning walk and buffet breakfast which was compliment with the booking package. It was really awesome with lot of varities. Then spent some time on photography.Finally checkout.. The climate is not that much chill in the resort but better comparing to Coimbatore. Food 5/5Climate 3/5Room-5/5Games-4/5Amenities 3.5/5

Had a wonderful time after a long hiatus of not traveling. The check-in was smooth. The food was good, Balaji in charge of the restaurant was very helpful. Even before arriving he called us and enquired about our special needs. I have so many doubts about the border check post due to the pandemic. He promptly responded.The ambiance was excellent. The only issue we has was a musky smell in the room, which was prompt cleaned on informing Balaji. I suppose in this weather and due to lockdown and most of the hospitality industry being shut. The industry is limping back. Some issues are bound to be there. They had a sizable grass field in the middle where we had a good game of cricket, shuttle, and basketball with the other hotel guests. Good place for a group of people to meet and have a good time. Best wishes to the Tusker team.