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Hotel

ULO Muthu Residency

kodai unit gate complex, ugarte nagar, kodaikanal Kodaikanal India 624104
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2017, 11 Dec
atULO Muthu Residency
60%Guest recommend this hotel
Somy JacobVery bad experience. Semifurnished room with building debris surround. Bad service. Thumbs down for listing such places..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    10:00Check In
    12:00Check Out
    16Rooms
    • Suitable For Children
    • Safe
    • Outdoor Parking - Secured
    • Dining Hall
    • Multi Lingual Staff
    • Extra Mattress (On Request)
    • Speciality Restaurant
    • Charging points
    • Local Tour / Travel Desk
    • Taxi Services
    • Front Desk
    • Luggage Storage
    • Kids Play Zone
    • Newspapers In Lobby
    • Room Service(Limited Hours)
    • Spa On Site - Chargeable
    • Extra Bed (On Request)
    • Valet service
    • Room Service (24 Hours)
    • Family Room
    • Restaurant
    • Doctor on Call
    • Car Rental
    • Airport Transfer Available / Surcharge
    • Daily Housekeeping
    • AC/Heater
    • Parking Facilities Available
    • Laundry Service Available
    • Internet Access - Surcharge
    • Concierge
    • 24 hour security
    • Terrace
    • Reception
    • Locker Facility
    • 24 Hour Front Desk
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    Location

    3.2 / 55 Reviews
    60%Guests
    Recommend
    2.7Service Quality
    2.8Amenities
    2.9Food & Drinks
    2.8Location
    2.9Cleanliness
    2.8Value For Money
    Verified Guest 1 / 52017, 5 Jul

    Very bad experience. Semifurnished room with building debris surround. Bad service. Thumbs down for listing such places

    Did you find this review helpful?Yes ()Viewed 9 times
    Ulo Muthu ResidencyManager replied in 6 days

    Dear Somy, Sorry for the Inconvenience Caused to you.. We are Keep on improve the quality.

    Verified Guest 5 / 52017, 20 Jan

    Poor Service and Waste of Money:... We 5 members took room for new year. Service are very bad. They took order for dinner at 6.30 pm and still 10 pm they didn't provided, at the time of calling they s

    + More
    Did you find this review helpful?Yes ()Viewed 949 times
    Ulo Muthu ResidencyManager replied in 43 minutes

    Dear Saju, Sorry for the Inconvenience caused to you, We are built up the restaurant in our property soon it will get opened after you can enjoy the best Food menus in our Property.All your valuable points are taken and we taken a quick action on the same. Do refer your friends & Family. Team Ulo hotels.

    Verified Guest 1 / 52017, 5 Jan

    worst place i ever stayed. No service , not clean. They dont even had a towel to give. please dont prefer this place to stay. I booked this for 2 days and in one day shifted to another hotel

    Did you find this review helpful?Yes ()Viewed 98 times
    Ulo Muthu ResidencyManager replied in a day

    Dear Manoj, Sorry for the Inconvenience caused to you,Based on your feedback now we rectify all our service issues in our property. Please do visit our property one more time for experience the new amenities.

    Verified Guest 3 / 52017, 2 Jan

    Worst customer service..

    Did you find this review helpful?Yes ()Viewed 951 times
    Ulo Muthu ResidencyManager replied in an hour

    Dear Chellathurai , Thank you so much choosing Ulo hotels for your recent visit. Now we are resume all our room services with enough service hands . So next time visit our property let us know your stay experience with Ulo Hotels. Team Ulo Hotels

    Verified Guest 3 / 52016, 12 Dec

    Rooms are good and clean. But service not upto the mark. Shortage of staff may b the reason. Value for money. Location is also gud.

    Did you find this review helpful?Yes ()Viewed 982 times
    Ulo Muthu ResidencyManager replied in 2 hours

    Dear Girish, Thank you so much for rating us. We are working hardly to satisfy our guests in well Manner. Staff shortage is resolved now and we are expecting your next stay with us Soon. Thanks, Ulo Hotels Team.

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