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Hotel

United 21 Grasslands,Kaziranga

Grassland Harmoti, Bagori Range, Kaziranga, Assam Kaziranga India 785609
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2018, 16 Jul
atUnited 21 Grasslands,Kaziranga
78%Guest recommend this hotel
Satyam Barkatakyawesome food that we have ordered from their restaurant. Property is huge and it's really beautifully maintained with all independent houses. There w..Read All Reviews
₹ 2600
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    8Rooms
    • Disabled Friendly Facilities
    • Parking Facilities Available
    • City Shuttle Service
    • Outdoor Activities
    • Yoga Hall / Classes
    • Swimming Pool
    • Speciality Restaurant
    • Gardens
    • Airport Transfer Available / Surcharge
    • Room Service (24 Hours)
    • Taxi Services
    • Games Zone
    • Doctor on Call
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    Location

    3.6 / 561 Reviews
    78%Guests
    Recommend
    3.7Service Quality
    3.8Amenities
    3.8Food & Drinks
    4.1Location
    3.8Cleanliness
    3.7Value For Money
    Verified Guest 3 / 52018, 14 Jul

    Ok and nice decent Place to stay with family

    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52018, 16 Feb

    There is hardly any maintenance. Bathrooms are leaking and dirty. Limited option for food because there are few people coming in for stay. In our case, we were the only one in entire hotel. It is horr

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    United 21 Grasslands KazirangaManager replied in 10 days

    Dear Mr. Amit Kumar Thank you for taking the time to tell us why our service failed to meet your expectations. We would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. We value your business, and would like to address your concerns as quickly as possible. We regret the inconvenience which you have experienced, may we assure you that we are investigating the causes and problem to rectify the same. We understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is our goal to restore your confidence in our company by solving this problem and preventing it from happening again. At United-21 Grassland Resort, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again

    Verified Guest 3 / 52017, 6 Dec

    awesome food that we have ordered from their restaurant. Property is huge and it's really beautifully maintained with all independent houses. There were some issues also which we have addressed to th

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    United 21 Grasslands KazirangaManager replied in 2 months

    Dear Mr. Satyam Thank you for taking the time out to share with us your wonderful feedback about your visit to our United-21 Grassland Resort that helps us serves you better. It has been pleasure taking care of you. We are happy to learn that you had a very good experience with us and it is our constant endeavour to provide authentic hospitality to all who visit us. I have also shared your feedback with the team and they are extremely motivated, it truly drives us to give our very best. At United-21 Grassland Resort, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with us and committed to providing you with the highest level of service simply because our customers deserve the very best. I look forward to the pleasure of welcoming you again.

    Verified Guest 1 / 52017, 28 Nov

    WE HAVE THE WORST EXPERIENCE IN THIS RESORT TILL DATE, NO FOOD AVAILABLE IN THE RESTAURANT, DURING OUR STAY WE ORDERED DINNER 8.30 IN EVENING NO PERSON WAS THERE IN THE RESTAURANT TO TAKE THE ORDER A

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    United 21 Grasslands KazirangaManager replied in 2 months

    Dear Mr Goyal Thank you for taking the time to tell us why our service failed to meet your expectations. We would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. We value your business, and would like to address your concerns as quickly as possible. We regret the inconvenience which you have experienced, may we assure you that we are investigating the causes and problem to rectify the same. We understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is our goal to restore your confidence in our company by solving this problem and preventing it from happening again. At United-21 Grassland Resort, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again

    Verified Guest 2 / 52017, 4 Nov
    Did you find this review helpful?Yes ()

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