Urban Nest

it was the worst experience of my trip. I was on my honeymoon, and jodhpur was supposed to be the last stop of our trip but it did come out as the worst decision to stay at the urban nest, no facilities were provided by the hotel, no food facilities, not even tea and water was provided for entire 2 days, we have to go out during nights to get water, we ordered all our food from Zomato, no proper room services, washrooms were pathetic, even tv was not working, not only we but other guests were also horrified by this kind of experience. only a single bell boy was appointed but of course, for what we will ask from him they offer nothing to us. the owner was very rude, in entire Rajasthan trip I stayed at 4 places and I found no one like this guy. pathetic I would recommend that please don't go to these places as it's a total waste of money, as you can understand and then at the end this. really horrified. washroom was so unhygienic that I myself cleaned it and then used it. very the worst experience.

1. The room was not properly clean when we checked in. 2. The pillow covers were not clean. There were hairs on both of them. 3. They did not provide quilt. 4. The bathroom basin tap was broken and water was not coming from the cold water part. Also, the shower was not working properly since the water was coming scantily. 5. The comode was not clean either. 6. There was no room service available and also no cook was available, hence the kitchen was not operational, though they kept a menu card in the room. 7. There was only a tube light in the room and no night lamp was there, hence, we had to keep the light on throughout the night. 8. There was no mosquito repellent available though there were mosquitos there.

I checked in late night around 12 and was tired so didn't check the room. When I woke up in the morning and inspected the room I found the place to be extremely dirty. Looked like the room hadn't been cleaned for weeks. Had called twice prior to the check-in date to inform them about my late arrival and asked them to have the room clean and ready to which they agreed but obviously did nothing about it.Observations (pics attached):Dust on all the furnitureFilthy sheets and pillowsHair on sheets and pillowsMusty blanketCracks on the wallsPlaster peeling offSeapage in the cupboardPathetic water pressure in the bathroomDidn't expect a 5 star hotel but basic cleanliness is also not maintained. Stay away from this one

Checked in late due to work in the city...was pleasantly surprised by the cosy property located in the middle of the city. staff was courteous and cooperative... was quickly assigned a room and the found it to be quite big as compared to other 3-4* properties ..room size would pleasantly surprise you ... clean room/toilets with nice air conditioning was everything I needed after the day's work. quickly dozed off and had a nice peaceful sleep. in the morning I could appreciate the beauty of the property better .. small spaces with lots of plants give the property a very homely feel... perfect for business trips ...would highly recommend ...