Weekend Address By Honest Homes

Extremely Disappointing Experience at Weekend Address By Honest Homes – Shocking Unprofessionalism, false Promises, and HarassmentMy stay at Weekend Address by Honest Homes, managed by Darshan Shah, was an absolute nightmare. From room mismanagement to harassment, here’s a summary of the horrible experience we faced.1. Booking Mismanagement & false Claims Upon our arrival on 13th February, we were informed that the room we had booked was an apartment, something we had not been made aware of. The reception staff redirected us to Darshan Shah, the hotel manager, who claimed he knew nothing about our booking despite us emailing weeks earlier requesting adjacent rooms. the hotel being fully booked when we had already paid for and confirmed our reservations. To make matters worse, Darshan offered a so-called "upgrade" to Rajhans Belliza (Room 1204), but it turned out to be a downgrade in terms of quality and cleanliness. The breakfast, which was supposed to be included, was not provided.2. Room Quality Issues at Rajhans Belliza The room we were shifted to was in poor condition:Sticky wooden flooring that trapped dirt and felt unhygienic.A foul smell in the room, making it uncomfortable to stay in.Low water pressure in one of the bathrooms, making it difficult to use.3. Lack of Proper Resolution I reached out to representative, Nishigandha, who initially offered a full refund, but I had already paid for another non-refundable booking, so I declined. They then suggested booking another hotel, but required upfront payment, which was simply not feasible. lack of support only added to the frustration, leaving us stuck in a subpar room.4. Darshan Shah’s Rude & Threatening Behavior Despite having already paid, Darshan demanded an additional payment, threatening to kick us out if we did not comply within 10 minutes. His aggressive and unprofessional behavior was completely disrespectful.5. Harassment of My Fiancée I had booked rooms for my friends and myself, but Darshan refused entry to my fiancée, even though she was only visiting for a few hours. On the first day, my friends had no issues entering with soft copies of their IDs, but after escalating the matter regarding the room, Darshan took out his grudge on us. One of the security guards started demanding hard copies of our IDs when others were allowed in with soft copies. He even insisted that my friend Wendel drive outside to get a printout, while continuing to accept soft copies from other guests. This inconsistency and discriminatory treatment was humiliating.6. Breakfast – false Promises & Avoidance On the 15th February, Darshan confirmed that breakfast was included. However, he failed to provide a breakfast coupon, and when we arrived at the breakfast counter, the staff denied us service. Darshan ignored my calls until after 10 AM, by which time breakfast hours were over. This was a clear case of false promises and deliberate avoidance.7. Further Harassment of My Fiancée – Privacy Violations On the same day, my fiancée was harassed again by the security team. They aggressively questioned her about why she was there and where she wanted to go. Later, when I took her to my room for a few minutes, security called within 5 minutes to inquire if she was inside, and then arrived at the room demanding she leave immediately. I had enough and decided to check out immediately.Final Thoughts My stay at Weekend Address By Honest Homes was a traumatic experience. an unprofessional who misrepresented services, harassed us for additional payments, and failed to provide basic services like breakfast. The security staff violated our privacy and treated us with complete disrespect, particularly targeting my fiancée with inconsistent and discriminatory entry policies.Additionally, failure to provide adequate support and resolution only compounded the stress. The rooms were downgraded and unhygienic, and we were misled at every turn.I will be escalating this complaint to ensure that others are aware of the poor treatment we received. I hope no one else has to endure such a frustrating and humiliating experience.Rating: 1/5 – Absolutely Disappointed

just giving 2 stars as the location ia totally off beat. there is just nothing nearby. everything social or nice local famous restaurants are atleast 5 kms. no internet or tv channels were provided. tata sky had no card installed. the helpline no of appartment just said they have informed internet person but noone ever came nor anyone reverted back. in morning had to ask for soap for bath which came after 2 reminders. really badly or bare minimum maintainance. only good part was i got room at 10.30 that i really appriciate. i would suggest to go to some hotel instead as maintaince is v poor. lights are very dingy too.

I've got peaceful stay at the property and might choose it again on my next trip to Surat. It's near to airport which is super convenient for my traveling and room is more spacious then many standard hotels within the city. I like the big mirror on wall, and also few decorative elements within the flat. The host was polite, friendly and assured my stay was good enough. Thank you!Sincerely grateful,It is absolutely safe property as no one can enter without special permission and confirmation with security. Definitely what we need as a lady traveling alone.

If I could give it minus ratings I would. Horrible room service. They show food in menu for 200₹ but the actual bill will be for 500₹. That's how they cheat u. Room is full of spiders and bugs. Washrooms are disgusting and balcony is hell. No service at all. No set top box on tv. It's not a hotel. It's a service apartment so far away from the city that u don't find anything out there.