What is the lowest Price Guarantee?
- Goibibo guarantees the lowest price when you book any hotel with us. If you find a better price online for the same hotel on any travel website within 24 hours of your booking, we will refund you TWICE the difference in promotional goCash that can be used for your next booking on goibibo.com Learn more about goCash.
What is the Claim procedure?
If you find a lower price on any other website than the Room Charges (including taxes and extra guest charges) at goibibo.com, you should follow the steps below to make a lowest price claim within 72 hours of your booking
- You can make the lowest price claim through your booking confirmation voucher that has been sent to you on your registered email id.
- Or you can click on the 'write to us' section in 'My Trips' section of the website / Mobile app
Terms & Conditions
- The claims can be made only against an existing hotel booking at goibibo.com
- The other website price is seen and bookable by general public and not restricted to specific groups of users.
- The comparison will be on the Room Charges (including taxes and extra guest charges)
- The guarantee is applicable if the other offer matches exactly with the booking on goibibo.com. That means it has to be for the same property, same room type having same inclusions, same cancellation and refund policy, same check-in and check-out date.
- If any cashback is availed on goibibo, it will be reduced from the transaction amount for calculating the difference.
- The offer does not apply if the lower price is found after applying specific coupon, voucher or cashback at the competitor's website.
- The lower rate must be quoted online in Indian rupees. Maximum refund is limited to Rs.5,000.
- This offer is applicable only on select hotels in India. After successful verification of claim requests, promotional goCash will be credited within 3 days from the date of submission or check-out date whichever is later.
- All claims are subject to Goibibo's verification and Goibibo's decision will be final.