Terms and Conditions

  • Offer terms and conditions
    • The game can be played only on the Goibibo app
    • The coupon can be redeemed only on the Goibibo App
    • You can play the game only once every 24 hours.
      (Example: If you play on 8th August at 11:00 AM, your next game will be available on 9th August at 11:00 AM.)
    • For the coins you collect, you will receive the same amount in GoCash. GoCash must be claimed before playing again.
    • GoCash and coupons are valid for 22 hours from the time they are credited.
    • Each coupon can be redeemed only once per service during the campaign period, per user.
    • Coupons will be displayed to winners only through banners on the Goibibo home page.
    • Coupon details such as minimum spend, applicable services, and validity may be updated at any time without prior notice.
    • Winners for the game each day will see a banner in the carousel post 2AM the next day
    • Offers:

    • Rank 0-100 Rank 101-500 Rank 501-1000 Rank 1001+
      DH (Hotels, Homestays & Hourly Stays ) Min 52% of on Brand of the Day
      Min 30% on others
      Min 35% of on Brand of the Day
      Min 25% on others
      Min 30% of on Brand of the Day
      Min 20% on others
      Min 25% of on Brand of the Day
      Min 15% on others
      DF Up to 25% OFF up to 20% Off up to 18% Off up to 15% off
      IF Up to 18% Off Up to 15% off Up to 12% off Up to 10% off
      IH Flat 52% off upto ₹ 5000* (*MLOS: 2days *MTV: 10,000) Flat 35% off upto ₹3000* (*MLOS: 2days *MTV: 10,000) Flat 30% off upto ₹2000* (*MLOS: 2days *MTV: 10,000) Flat 25% off upto ₹2000* (*MLOS: 2days *MTV: 10,000)
      Bus FLAT ₹750 OFF FLAT ₹300 OFF FLAT ₹150 OFF FLAT ₹100 OFF
      OS Cabs Up to 20% Off Up to 15% Off Up to 10% OFF Up To ₹500 OFF
      AT Cabs Flat ₹250 Off Flat 15% OFF (Upto ₹150) FLAT 10% OFF (Upto ₹100) FLAT 5% OFF
      Trains FLAT ₹500 OFF FLAT ₹200 OFF FLAT ₹300 OFF* on Free Cancellation feature FLAT ₹100 OFF* on Free Cancellation feature
  • Domestic Flights
    • Offer is not valid on payments made through My Wallet, PayPal account
    • Products and services are subject to availability
    • The Customer cannot club any other offers along with this offer on the same booking ID. The Offer cannot be transferred/ assigned to any other person or Customer
    • For any card related claims/issues, the customer shall approach their respective "Issuing Bank". Goibibo shall not entertain any such claims where the card wasn't accepted or the card was showing invalid
    • The Customer shall not be entitled for discount in the event of cancellation of booking. If the Customer cancels the ticket, Goibibo will refund the purchase price after deducting the discount amount and any other applicable cancellation charges/penalty. For example, if a Customer has paid INR. 10,000/- (price quoted by Goibibo) for a travel service and a discount of INR. 600 has been given to the Customer, the net amount paid by the Customer is INR. 9,400. Thus, if the Customer cancels the booking, Goibibo will deduct the cancellation charge/penalty as applicable from INR. 9,400/- and the balance amount will be credited to the Customer's account
    • In the event of rescheduling, the Customer shall bear the fare difference (regardless of whether the component is in the base fare or in tax + surcharge) and other applicable rescheduling fees
    • User Agreement and Privacy Policy at Goibibo website shall apply
    • Customers, who are Travel Agents by occupation, are barred from making bookings for their customers and Goibibo reserves the right to deny the Offer against such bookings and to cancel such bookings. For such cases, Goibibo will not refund the booking amount
    • Customer needs to enter the appropriate Deal Code at the time of payment to be eligible for the cashback/instant discount offer, as applicable. In case the customer enters the incorrect deal code or forgets to mention the code, he/she will not be eligible for the cashback /instant discount
    • Goibibo will be entitled to reject any claim in case there is any abuse/misuse of the Offer by the Customer or the claim is not eligible under the offer
    • Goibibo reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether
    • In no event, the entire liability of Goibibo to a Customer, entitled under the said Offer, for any dispute arising in connection with this Offer, shall exceed the discount amount
    • The T&Cs of this Offer shall be governed by the laws of India. Disputes, if any, shall be subject to the exclusive jurisdiction of the competent courts/tribunals in New Delhi only
    • Any disputes regarding delivery, service, suitability, merchantability, availability or quality of the Offer and/or products/services under the Offer must be addressed in writing, by the Customers directly to Goibibo
    • The Offer is valid only if the Customer's card account continues to be in good standing and payment continues to reach the respective bank before the payment due date
    • If the Offer and/or anything to be done by Goibibo in respect of the Offer is prevented or delayed by causes, circumstances or events beyond the control of Goibibo, including but not limited to computer viruses, tampering, unauthorised intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character beyond the control of Goibibo shall not be liable for the same to the extent so prevented or delayed, and will not be liable for any consequences
    • All of Goibibo's actions shall be on a best-efforts basis only
    • The Customers agree to be bound by the terms & conditions contained herein. Without a Customer being required to do any further act, he/she shall be deemed to have read, understood and unconditionally accepted the terms & conditions herein
    • User Agreement and Privacy Policy at Goibibo website shall apply
  • International Flights
    • Offer not valid for Reserve Now Pay Later bookings
    • Valid on Select International Flights Bookings
    • Offer is not valid on payments made through My Wallet, PayPal account and Cash on Delivery (COD)
    • Products and services are subject to availability
    • The Customer cannot club any other offers along with this offer on the same booking ID. The Offer cannot be transferred/ assigned to any other person or Customer
    • For any card related claims/issues, the customer shall approach their respective "Issuing Bank". Goibibo shall not entertain any such claims where the card wasn't accepted or the card was showing invalid
    • The Customer shall not be entitled for discount in the event of cancellation of booking. If the Customer cancels the ticket, Goibibo will refund the purchase price after deducting the discount amount and any other applicable cancellation charges/penalty. For example, if a Customer has paid INR. 10,000/- (price quoted by Goibibo) for a travel service and a discount of INR. 600 has been given to the Customer, the net amount paid by the Customer is INR. 9,400. Thus, if the Customer cancels the booking, Goibibo will deduct the cancellation charge/penalty as applicable from INR. 9,400/- and the balance amount will be credited to the Customer's account
    • In the event of rescheduling, the Customer shall bear the fare difference (regardless of whether the component is in the base fare or in tax + surcharge) and other applicable rescheduling fees
    • User Agreement and Privacy Policy at Goibibo website shall apply
    • Customers, who are Travel Agents by occupation, are barred from making bookings for their customers and Goibibo reserves the right to deny the Offer against such bookings and to cancel such bookings. For such cases, Goibibo will not refund the booking amount
    • Customer needs to enter the appropriate Deal Code at the time of payment to be eligible for the cashback/instant discount offer, as applicable. In case the customer enters the incorrect deal code or forgets to mention the code, he/she will not be eligible for the cashback /instant discount
    • Goibibo will be entitled to reject any claim in case there is any abuse/misuse of the Offer by the Customer or the claim is not eligible under the offer
    • Goibibo reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether
    • In no event, the entire liability of Goibibo to a Customer, entitled under the said Offer, for any dispute arising in connection with this Offer, shall exceed the discount amount
    • The T&Cs of this Offer shall be governed by the laws of India. Disputes, if any, shall be subject to the exclusive jurisdiction of the competent courts/tribunals in New Delhi only
    • Any disputes regarding delivery, service, suitability, merchantability, availability or quality of the Offer and/or products/services under the Offer must be addressed in writing, by the Customers directly to Goibibo
    • The Offer is valid only if the Customer's card account continues to be in good standing and payment continues to reach the respective bank before the payment due date
    • If the Offer and/or anything to be done by Goibibo in respect of the Offer is prevented or delayed by causes, circumstances or events beyond the control of Goibibo, including but not limited to computer viruses, tampering, unauthorised intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character beyond the control of Goibibo shall not be liable for the same to the extent so prevented or delayed, and will not be liable for any consequences
    • All of Goibibo's actions shall be on a best-efforts basis only
    • The Customers agree to be bound by the terms & conditions contained herein. Without a Customer being required to do any further act, he/she shall be deemed to have read, understood and unconditionally accepted the terms & conditions herein.
  • Domestic Hotels & Homestays
    • Offer is applicable on using the code they receive after the results are declared
    • User must utilize the reward coupon code on the same day as recieved.
    • The offer is applicable on select hotels.
    • Offer is not applicable on homestays
    • Offer is not applicable on Hourly Stays
    • Offer is applicable only on the app
    • User must be logged In to avail this offer
    • The offer can be availed only once per user
    • Book@0 is disallowed while using this offer.
    • Offer value cannot exceed the hotel price before taxes and service fee. Hotel GST and Convenience fees will need to be paid. That is not part of the promotional offer.
    • Offer is applicable only for select users as decided by GOIBIBO at its sole discretion and such selection criteria cannot be disputed/challenged by the customer.
    • This offer cannot be combined or clubbed with any other Goibibo offer.

    How do you get it?

    • To avail the offer, the customer must enter the coupon code in Promo Code field when making a hotel/homestay booking on the Goibibo Mobile Application / Website.
    • The customer must be logged in to their Goibibo account to avail the offer.

    Conditions in case of cancellation

    • In case of full cancellation by the customer or by the hotelier, the offer stands void and the customer will not be eligible for the discount under this offer and such a customer shall not be liable to avail this offer again.
    • If the customer cancels the booking after the discount is credited, GOIBIBO will deduct the discount amount from the refund and cancellation charges shall apply.
    • In case of partial/full cancellation, all fare rules and charges will apply as per the respective hotel cancellation charges, net off the discount amount.

    Terms of the Offer:

    • The customer needs to enter the appropriate deal/discount code at the time of payment to be eligible for the discount offer. In case the customer applies the incorrect deal code or forgets to mention the correct code, he/she will not be eligible for the cashback or instant discount.
    • This offer is not valid for gift cards and my wallet.
    • The user agreement and privacy policy of GOIBIBO shall apply to these terms and conditions.
    • Customers, who are travel agents by occupation are barred from making bookings for their customers and GOIBIBO reserves the right to deny the offer or cancel the booking. GOIBIBO shall not refund the booking amount in such cases.
    • This offer cannot be clubbed with any other offer of GOIBIBO.
    • GOIBIBO reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • For any card related claims, the customer shall approach the relevant bank and GOIBIBO shall not entertain any such claims.
    • GOIBIBO is the sole authority for interpretation of these terms.
    • GOIBIBO shall not be liable for any loss or damage arising due to force majeure event.
    • In the event of any misuse or abuse of the offer by the customer or travel agent, GOIBIBO reserves the right to deny the offer or cancel the booking.
    • In no event the entire liability of GOIBIBO under this offer shall exceed the amount of promotional discount under this offer.
    • GOIBIBO shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer.
    • Disputes, if any, arising out of or in connection with this offer shall be subjected to the exclusive jurisdiction of the competent courts in Gurugram, Haryana.
  • International Hotels
    • Discount% and maximum discount would vary with hotels, and the final discount would be displayed on the application of the promo code. Discount% is the maximum percentage discount which can be offered on a hotel
    • Offer is applicable on Selected International Hotels Only.
    • A user can avail discount offers (all different promo-codes included) maximum 6 times per month on Goibibo platform
    • Ensure your booking meets all eligibility criteria for getting the discount.
    • The discounted amount will be deducted from the total payable amount.
    • Discounts will be applied right before the final payment process.
    • Offer can be used only once using the same mail id or mobile no.
    • Offer is not applicable to travel agents. If found then Goibibo reserves the right to cancel the booking and refund after adjusting the cancellation charges.
    • The customer is not entitled to get any refund in case of his/her inability to check-in.
    • This offer cannot be clubbed with any other promotional discount or exchanged in cash.
    • The discount will be eligible only after the promotion code has been successfully entered before making the payment.
    • Goibibo reserves the right to change or withdraw the offer, any time at the sole discretion of the management.
  • Bus
    • This coupon is only applicable in signed in state
    • Discounted amount will be deducted from the total payable amount.
    • Offer is valid for online booking and mobile booking.
    • Offer is not applicable on Government Buses
    • Offer is only applicable on first time logged in / registered users
    • Promo code is valid only 1 time per user
    • In case of no show, no refund would be applicable..
    • This offer cannot be clubbed with any other promotional discount or exchanged in cash.
    • The discount will be eligible only after the promotion code has been successfully entered before making the payment.
    • Goibibo reserves the right to change or withdraw the offer, any time at the sole discretion of the management.
    • All other regular terms and conditions as listed on Goibibo.com applicable
    • Offer is valid for online booking and mobile booking.
    • All other regular terms and conditions as listed on Goibibo.com applicable.
  • Cabs
    • Offer redeemable on only one cab booking (outstation or airport cabs) for the mentioned period
    • To avail the, the customer must enter the unique E-Coupon code received in the E-Coupon field.
    • The cab will be upgraded subject to inventory available on selected route and on selected date and time of travel. If the inventory is available, we will upgrade to the next higher available car type if the differential amount between current cab selection and upgraded cab is within INR 1,500.
    • In case the differential amount between current cab selection and upgraded cab is not within Rs 1,500, we will offer instant discount on booking up to INR 200.
    • In case inventory is not available on selected route and on selected date and time of travel, we will offer instant discount on booking up to INR 200.
    • We will try to match, but cannot promise, the original specifications selected if the differential amount between current cab selection and upgraded cab is within INR 1,500. Please check final specifications of the upgraded cab before proceeding with the booking.
    • The offer code can be used only once.
    • The offer code cannot be clubbed with any other discount offer.

    Other T&Cs

    • The offer is valid for bookings made on Goibibo's website, Mobile site, Android & iOS App.
    • This offer is not applicable on payments made through Goibibo Wallet - Reward Bonus amount.

    Conditions in case of cancellation

    • In case of partial/full cancellation the offer stands void and customer will not be eligible for the discount.
    • If the Customer cancels the travel service purchase after the discount amount is availed, Goibibo will deduct the discount amount from the refund and cancellation charges shall apply
    • If there is any rescheduling or cancellation, customer has to bear the fare difference (regardless of whether the component is in the base fare or in tax + surcharge) and other rescheduling/cancellation fees.

    Terms of the Offer:

    • This offer is NOT applicable on ICICI Bank corporate cards
    • Add-on cards will be treated as separate cards
    • This offer cannot be clubbed with any other offer of Goibibo
    • Goibibo & ICICI Bank reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • For any card related claims, the customer will need to approach the Bank. Goibibo shall not entertain any such claims.
    • Goibibo is the sole authority for the interpretation of these terms
    • Goibibo shall not be liable for any loss or damage arising due to force majeure event
    • In the event of any misuse or abuse of the offer by the customer or travel agent, Goibibo r reserves the right to deny the offer or cancel the booking.
    • In no event will the entire liability of Goibibo under this offer exceed the amount of promotional discount under this offer
    • Goibibo shall not be liable to for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer.
    • Disputes, if any, arising out of or in connection with this offer shall be subject to the exclusive jurisdiction of the competent courts in Delhi.
    • User Agreement and Privacy Policy of the Goibibo website will apply
    • Customers who are travel agents by occupation are barred from making bookings for their customers and Goibibo reserves the right to deny the offer against such bookings or to cancel such bookings. For such cases, Goibibo shall not refund the booking amount.
    • Offer is only valid on the eligible BINs shared by ICICI Bank. If the BIN series of the card does not match with the one provided by ICICI Bank to Goibibo, then the cardholder will need to approach ICICI Bank and Goibibo shall be entitled to withhold or deny the offer to the customer.
  • Holiday

    How do you get it?

    • To avail the offer, customer must enter E-Coupon as per aforementioned table in the E-Coupon field.
    • The offer is valid only as per the dates mentioned above (both days included) between 0000 Hours and 2359 Hours.
    • The offer is applicable on both Domestic and International packages. 
    • Discount is to be calculated on holiday base price (pre-tax price) 

    Steps to redeem:

    • To avail the offer, download Goibibo Android or iOS app and then login/register to create your account. Select ‘Holiday Packages’ on the home screen.
    • Select “From City/Departure city” and “Destination” and press “Search”
    • Select the Holiday Package of your choice & click on ‘Book Now’ tab the bottom.
    • On the Apply Coupon section, apply the unique coupon code shared with you. The discount will be applied on the Total Basic Cost.
    • Enter your details under Contact Information and confirm the total amount to be paid by clicking on ‘Continue’ tab. Make the payment and complete your booking.

    Conditions in case of cancellation

    • In case of full/partial cancellation the offer stands void and you will not be eligible for instant discount. In this case, you will not be able to use the unique code again.
    • The Cancellation policy as specified on the product page shall be applicable

    Terms of the Offer:

    • For any offer related issues, the customer must raise the claim at customer Care within 3 months from the booking date. In the event the customer fails to do so, he/she will not be eligible for the discount amount.
    • This offer cannot be clubbed with any other offer of Goibibo
    • Goibibo reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
    • Goibibo is the sole authority for the interpretation of these terms
    • Goibibo shall not be liable for any loss or damage arising due to force majeure event
    • In the event of any misuse or abuse of the offer by the customer or travel agent, Goibibo  reserves the right to deny the offer or cancel the booking.
    • In no event will the entire liability of Goibibo under this offer exceed the amount of promotional discount under this offer
    • Goibibo shall not be liable to for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer.
    • Disputes, if any, arising out of or in connection with this offer shall be subject to the exclusive jurisdiction of the competent courts in Delhi.
    • User Agreement and Privacy Policy of the Goibibo app will apply
    • Customers who are travel agents by occupation are barred from making bookings for their customers and Goibibo reserves the right to deny the offer against such bookings or to cancel such bookings. For such cases, Goibibo shall not refund the booking amount.
    • Goibibo shall not be responsible for any delay, improper services provided by any agency, airline, transport, hotel, any provider of services, for any injury, death, loss or damage caused by the act or default of the management or employees of any hotel, airline, shipping companies, cruise, coach owners, coach operators, tour operators who are Goibibo’s independent contractors.
    • Goibibo does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, ships or other services, missed connections, sicknesses, weather, strikes, quarantine or other causes, howsoever caused, and all such losses and expenses caused must be borne by the passenger.
    • Any date change may incur an additional charge may be applicable on the new date selected by the customer in case package price for new dates are higher.
    • Any increase or addition in government or hotel taxes would be applicable at the time of final payment.
    • Cost of expenses of personal nature such as, laundry, telephone calls, room services, alcoholic beverages, mini bar etc., are not included.
    • The offer is only valid on holiday package online bookings only. Offer is not valid for standalone hotel or flight bookings. The existing coupon code of Holidays has to be removed to be able to use this new coupon.
    • In case of amendment or increase in nights of booking, difference in price will be charged.
    • No refund will be made for partially utilized or unutilized services. The itinerary given is indicative and may be altered to suit the final confirmations received on all the services.
    • Prices are unique and may be based on offers running at the time of booking.

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