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GoAir – History

Established in the year 2005 by The Wadia Group, GoAir was earlier named. Go First and was renamed later. The Wadia Group has been a known name in business and industrial sector with their ventures in textile, aviation, electronics, FMCG and more. In a short span of time GoAir has strengthened its foothold across the popular holiday destinations in India with their regular flights that offer low air fares. GoAir markets itself as a pocket friendly air travel option that also ensures to provide quality and consistent customer experience to the passengers. Apart from being affordable, the GoAir airlines also refers to punctuality and convenience in their business model. The company has also partnered with a leading technology supplier to establish the passenger service system that will enable them to help passengers more swiftly and in time bound manner. The current fleet of GoAir includes Airbus A320 aircraft fleet and 144 Airbus A320 Neo aircraft and has a total of 23 aircrafts as a part of their fleet.

GoAir – Baggage Policy

Following the basic protocol of baggage allowance, GoAir has also put in place some restriction on the amount of luggage a passenger can carry while travelling with them. For economy class of domestic flights, the hand baggage limit stands at 7kg per passenger. For international flights as well, a passenger can only carry up to 7kgs in hang baggage. The check-in baggage for domestic flights is 15kg and for international flights, the check-in baggage limit is capped at 32kgs per passenger. Similarly, GoAir has predefined dimensions for the baggage, like a hand baggage for domestic flights should be in limit of 55cm of length +35cm of width + 25cm of breadth, which makes for a total of 115cm. The same for the international flights is 108cm.

The airline has also specified the dimensions of the luggage for carry-in baggage, which as per the policy should not exceed 55cmX35cmX25cm, the same for check-in baggage is 158cm (62inch) in length, width and height. Women’s handbag and small laptop bags are also allowed in addition to the carry-in and check-in baggage. None of them should weight more than 3kg and 100ml liquid container is also allowed to be carried in a transparent plastic bag. For infant travel bookings only carry-in baggage is allowed weighing up to 7kgs for both domestic and international routes. Check-in baggage is not allowed for infants, but those who are travelling with infants are allowed to carry a stroller or a pram with no additional charge.

GoAir – Web Check-in Process and Documents Required

To ensure hassle free boarding and check-in experience to the passengers, GoAir offers hassle free web check-in option. This allows passengers to check-in through their website and avoid long ques at the airport. Once you are done with web check-in. You should take a print out of the ticket and show at the airport. To make the web check-in, follow the below steps:

• Visit the official website of Go First
• Go to the Plan My trip section
• Click on the Web Check-in tab
• Enter the PNR number
• Enter your last name
• You can then print your boarding pass

Once the web check-in process is done, take print-out of your e-ticket and show it at the airport. This will make your check-in experience at the airport convenient and will also save a lot of time for you. However, you will be required to provide identification document at the airport entry point and airport check-in. below is the list of documents that are permissible for airport identification.

• A valid driving license
• A PAN Card issued by the Income Tax Department
• A Voter ID Card
• An Aadhar Card
• An ID card provided by semi-government offices or any reputed private organisation.
• A Valid Passport

If you have made the payment for your ticket using credit card, you might be asked to show your credit card at the airport check-in counter. In case someone else has paid for your ticket through their credit card, then you will be required to carry a photo copy of their credit card of both the sides of the card for proof and identification.

The web check-in facility for GoAir is available to passengers from 72hours prior to the departure and closes 2 hours prior to the final departure. The boarding gates close 25 minutes before the departure time.

GoAir – On Board Services

As GoAir is a popular domestic and international carrier in India, the airline offers both economy and business class tickets to the passengers. While the economy class tickets are affordable, the business class tickets are a bit expensive but offer luxury travel experience.

Business class tickets of GoAir are referred to as GoBusiness and are one of the finest in luxury travel experience. The business class in GoAir has no middle seat thus offering immense leg room and seating space to the passenger. They also offer free refreshments throughout the journey to the business class travellers.

Business class travellers also get to enjoy the lounge experience at the airport, which definitely is an additional perk. For the economy class passengers, both vegetarian and non-vegetarian meals can be pre-ordered. Passengers can also buy beverages and snacks from the inflight menu.