Amenities at Citymax Hotel Bur Dubai

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Guest Reviews & Rating for Citymax Hotel Bur Dubai



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What our guests say?

  • helpful staff (131)
  • nice location (95)
  • pleasant stay (78)
  • good room (61)
  • + 14 more
(Stayed 18 Dec, 2020)

Family Traveller | 1 Review Written

Its a nice located near to metro station and since it is located in Bur Dubai you dont have too such more for Indian Restaurants. Nice and polite staff, very spacious lobby area where you can sit for long hours without getting bore. Place is quite safe even during late night hours. Family safe and polite staff, good service
(Stayed 11 Apr, 2022)

Family Traveller | 3 Reviews Written

Nice hotel in budgets , good service , clean rooms, Good food, decent hotel, price is very good, rooms service is good, all staff vey polite and professional
(Stayed 24 Jan, 2021)

Couple Traveller | 1 Review Written

The hotel is okay. Due to covid the coffee shop wasn't open but there is coffee and tea in the room. The pool area was nice but small. Comfortable bed and plenty of pillows to choose from. … Place is really great,, lots of resto and bars to choose from,, staff was really great and very helpful and qnd kind,,, Ms Emy and Abdul really is great,,, 👍👍👍
(Stayed 28 Dec, 2019)

5 Reviews Written

Good budget simple hotel with Indian food. the room size is very small and can accommodate max 2 adult. we were 3 people and was uncomfortable. location is good and near to airport and metro station. Food is good especially for Indians. lot of variety to eat at reasonable prices and breakfast is good. facilities is ok like small pool, gym and kids entertainment room. overall value for money but small rooms.
(Stayed 24 Feb, 2020)

3 Reviews Written

Hotel Staff were very cooperative and helpful. Housekeeping service was good. Only concern is was breakfast. They must improve the breakfast menu otherwise we had a wonderful stay at city max hotel 😊

General Manager replied in 7 days

Dear Monika, Thank you for staying at Citymax Hotel Bur Dubai & for posting your valuable feedback! We are deligh ...more

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Location of Citymax Hotel Bur Dubai

The property has a location score of4/5

  • St. Mary's Catholic Church, Dubai

  • Mercato Shopping Mall


  • The Dubai Mall


  • Dubai Festival City Mall


  • Century Mall Dubai


  • Al Mamzar Beach

  • Al Arab Mall


  • Ansar Mall


  • Oasis Centre (Mall)


  • Al Khail Mall


  • Etihad Mall


  • Kite Beach

  • Madina Mall - Al Qusais


  • Al Khan Beach

  • Ramez Mall


  • Grand Mall Sharjah


  • Al Quoz Mall


  • Transit
  • Al Fahidi Metro Station

  • Sharaf DG Metro Station A2

    Subway Station

  • Burjuman Metro Station

    Subway Station

  • Al Ghubaiba Bus Station

  • Al Karama Bus Station

    Subway Station

  • Dubai International Airport


  • Others
  • Al Khaleej Center


  • The Huddle Sports Bar & Grill - Bur Dubai


  • Sun & Sand Sports Factory Outlet, Bur Dubai


  • Aster Clinic, Bur Dubai (AJMC)


  • Al Fahidi Historical District

  • Al Mankhool Park

  • Sheikh Mohammed Bin Rashid Al Maktoum Centre for Cultural Understanding

  • Bur Dubai Souk Market

  • BurJuman


  • Karama Park

  • Zabeel Park

  • AlSeef

  • Dubai Frame

  • Dubai Garden Glow

  • Deira City Centre

  • Deira Clocktower

  • WAFI


  • Naif Souq

  • Dubai Dolphinarium - Dolphin & Seal Show


  • La Mer


  • Al Ghurair Centre


  • City Walk


  • Dubai Gold Souk

  • Dubai Aquarium & Underwater Zoo


  • Waterfront Market - Fruits, Vegetables, Fish, Meat and more

  • Dubai Ice Rink

  • Burj Khalifa

  • The Dubai Fountain


  • Souk Al Bahar


  • Dubai Opera


  • Bin Sougat Centre


  • AlNahda Park Sharjah

  • Expo Centre Sharjah

  • Al Qasba

  • City Centre Mirdif


  • Abu Shagarah Park

  • Sharjah Aquarium


  • Lulu Village


  • Uptown Mirdif


  • City Centre Sharjah


  • Times Square Center Dubai


  • Al Majaz Waterfront

  • Arabian Center


  • Union Coop Al Aweer


  • Central Souq

  • King Faisal Mosque


  • AlNoor Mosque


  • Morning Star Restaurant Sharjah Hyderabad Biryani


  • Ski Dubai

    Amusement Park

  • About Citymax Hotel Bur Dubai

    Citymax Hotel Bur Dubai is a good choice for travellers looking for a 3 star hotel in Dubai. It is located in Bur Dubai.This Hotel stands out as one of the highly recommended hotel in Dubai and is recommended by 90% of our guests. Hotel is rated 3.9 out of 5, which is considered as good. The property enjoys a great location advantage and provides easy and fast connectivity to the major transit points of the city. Some of the popular transit points from Citymax Hotel Bur Dubai are Al Fahidi Metro Station (1.2 kms), Sharaf DG Metro Station A2 (1.4 kms), Burjuman Metro Station (2.0 kms) and Dubai International Airport (11.7 kms). The Hotel is in proximity to some popular tourist attractions and other places of interest in Dubai. Some of the tourist attractions near Citymax Hotel Bur Dubai St. Mary's Catholic Church, Dubai (5.2 kms), Mercato Shopping Mall (8.7 kms), The Dubai Mall (9.0 kms), Dubai Festival City Mall (9.8 kms), Century Mall Dubai (10.5 kms), Al Mamzar Beach (11.1 kms) and Al Arab Mall (12.8 kms).

    From all the 3 Star hotels in Dubai, Citymax Hotel Bur Dubai is very much popular among the tourists. A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.

    What our guests think
    Good service quality, nice location, good stay experience, good rooms and nice property are some highly appreciated and talked about aspects of the Citymax Hotel Bur Dubai. With an overall rating of 3.9 out of 5 (1402 Ratings), the property is rated very good by 39% of the guests, 36% have rated it good, 14% have rated it average and 11% have rated it as bad. Also, we recommend that guests must go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that Citymax Hotel Bur Dubai is best suited for them. For more detailed information about this hotel, you can check the Questions & Answers section as well on Goibibo. There you can find the answers of the questions asked by some of our users about this property.
    In terms of Location 84% people like the location of Citymax Hotel Bur Dubai. Out of which 69% guest said property is Easy to Locate. and 78% said that property is Easily Accessible. Safety And Hygiene is the top priority for the Citymax Hotel Bur Dubai with score 80%. 67% Guests like the Thermal Screening feature. Staff Hygiene feature is liked by 82% users. Social Distancing is also followed by the staff of Citymax Hotel Bur Dubai the score for this feature is 86%. Citymax Hotel Bur Dubai provides a top class Service Quality as 73% guest liked it. 79% guests like the Room Service quality. 79% guests like the Reception Area of the Citymax Hotel Bur Dubai. Also 59% guests of Citymax Hotel Bur Dubai liked the Laundry Service of the hotel. Overall Food of Citymax Hotel Bur Dubai is liked by the 82% guests. Citymax Hotel Bur Dubai Amenities are liked by the 81% of guest. 86% guest said Wi-Fi of Citymax Hotel Bur Dubai was good. The Citymax Hotel Bur Dubai also provide parking to their guest. Overall score for the parking amenity is 88%. Also 93% guest said that Television was working in their rooms.
    You can find numerous hotels in Dubai under different categories and Citymax Hotel Bur Dubai is one the best hotel under its category.

    Read Popular Review of Citymax Hotel Bur Dubai, Dubai

    • Ranjan Ghosh

      OVERALL : Amazing Stay. Hostile Staff. Conveniently located. Amazing Room Views on front side. Clean Pool. Silent corridoors. Spacious Rooms. 5 star house keeping. Just go for it if you are on a decent budget travel or even if you just want a nice hotel at a decent price. TRAVEL DESK : There is a travel desk outsourced from some travel company. The guy named KARAM sorted our travel plans for about 10 days. The prices offered were definitely cheaper than we got on call from outside vendors. The girl at Reception named Mahalakshmi was also good at attending me and my fellow guests. The guy who is at the reception table at Night, i cannot remember his name but may be its Fidel. The guy with Side Partition of hair. He is probably the fastest person at reception I have ever seen in my life. He is Zapper. DOWNSIDE: The most rude person I felt was the F&B guy. He was on some kind of Ego trip and I am saying this after three encounters with him. It was humiliating to me when he told me a few things as if I work under him at Citymax Hotel Bur Dubai. Must be a pain for his co workers. Also another flaw was: NO BELLBOY to carry your luggage to rooms or bring it down. Else everything else was Perfect. CAFE: they have a cafe/lounge at Ground level only. They have Live Female Singers who sing well. One of the girl name was Lily. Both Russian, and great vocal artists. It use to be really convenient to have lunch at the restaurant area during my random meetings. Also, Citymax Hotel Bur Dubai has a mall across the road where I could just go by walking. For meetings at cafes, I had an amazing cafe nearby. For some Indian cuisine Food, there is a restaurant at about 100 meters distance. The house keeping was regular and they would make sure everything is in place.

    • Jugal Agrawal

      The visit to City Max was just like to visit Home Max. The staff was very friendly and speaking even HIndi. The stay was just homely. Quality of wifi was very nice. Citymax Hotel Bur Dubai provide daily complimentary shuttle service up to some destinations which was very useful and convenient. We taken a sun Bath at roof top pool and it was a nice morning for us. The location of Citymax Hotel Bur Dubai is very friendly. 3 metro stations are within 1 km distance. We are totally vegetarian. Citymax Hotel Bur Dubai itself has so many restaurants however we preferred to eat out side. the plus point with this hotel is that a Total vegetarian Hotel *********l is just 200 yard away from this hotel and the food stuff at ******is very nice. Further the other totally veg restaurants are at Meena Bazar which is around 1 Km from Citymax Hotel Bur Dubai. Citymax Hotel Bur Dubai has good luggage room where you can put your luggage after or before check. It has a very nice Zim. i want to suggest one thing. Now a days a computer system is very immense for a visitor and if Citymax Hotel Bur Dubai provide a computer system access to the customers, it will be much much obligation over the guests of Hotel. One more thing to understand is that if you demand one more extra bed, it is not possible here so if you have 2 or more small children with you, prefer not to stay here. I would like to refer this hotel to all my friends and relatives. Jugal Kishore Agrawal Advocate Jaipur Rajasthan.


      I had booked Double room.If only 2 adults and no kids,then it is a perfect room.It is not very spacious. but well mainained clean rooms and economical rooms.Room service is very good and always crowded place.Many people come here.because of well priced rooms and breakfast was OK.People coming from India,especially Vegiterians don't have much varities.They have Lavaza coffee shop near the restautant to have to meet the guests in small area.They don't povide Body lotion and Multipin plug. Citymax Hotel Bur Dubai is located in Al Mankhool .Two metro stations are close by to this hotel,One is ADCB Metro (Red line) and Al Fahidi (Green line).If want to go to Airport,ADCB Metro is nearest station and around 1.2 kms walakble distance.Burjuman mall is near by around 2 to kms and Karama area is other side of main road around 1.5kms.In Karama,Saravana Bhavan and Sangeetha pure veg is located.In fact one can walk to Karama and may take 10 mins.Sharaf DG store is very near by to hotel as well Rajinikanth 24x7 themed restaurant is 1.5kms away.Overall good location,clean and value for money.

    • Navin Soni

      Good Location, Nice and clean rooms.. Grocery shops (super-market), indian veg restaurants, metro station,bus stop, meena bazaar all are at walking distance of 5-15 min.Even i visited dubai museum walking which is around 20-25 min from hotel.I stayed there for 5 nights and found my stay satisfactory. There could be little scope of improvement in buffet breakfast as not too much options for indian visitors. Hot and cold water in bathrooms available all the time.Overall i would say it is good value for money hotel.They also provide complimentary transportation in shared mini bus to some important places like beach, dubai mall etc as i saw it mentioned on notice board at the entrance although could'nt avail it myself so cannot confirm.. I would definitely recommend this hotel as one of the option if you are planning for stay with family in bur dubai area ...

    • Nikita Saigal

      Highly recommend this hotel! -budget friendly -good location mid point from adcb and all fahidi metro station -near by super stores burger king and MCD -good service by hotel they clean remove without even you telling them to do so -quick service in cafeteria however menu remains same which gets very boring if ur staying more than 2 days hence they should provide a buffet with changing variety but the buffet was amazing good spread ...and great quality and taste. -rooms clean spacious for two, clean bathroom, tea n coffee provided n water bottle as well. Didn't like that the cupboard was an open one. overall loved the experience: 4/5...

    • Harshada Bhosale

      This is the best hotel in dubai. Extremely clean and the best part is its customer care team. I stayed at this hotel for 15 days, I stayed alone for a week and later my husband flew from India for the next week for his birthday. Ankit from customer care team helped to arrange a room having burj khalifa view, which my husband absolutely loved. Lesrin again from customer care team addressed all my requests and solved it immediately when I was alone. Mark the newly joined member in Bell boy team was extremely courteous and polite. I would always pick this hotel for all my future stays. Be rest assured of extreme hospitality.

    • Sanmay Dash

      I stayed in this hotel in March 2018 during my first visit to Dubai. First of all, Amazing hotel and its location is just perfect. A 24X7 supermart, few great clubs, and metro station all within walking distance. We got a room with a great view of Mosque highway. Citymax Hotel Bur Dubai is very clean and their service is amazing n superfast. The most amazing and attraction was its swimming pool and gym. It lacks a proper game room though. The food within the restaurant is average lacking variety in Non veg dishes and made somewhat to cater Indian crowd. Over all if you get a good deal like I did its a total VFM!

    • Haren Choksi

      I have been to Dubai Many times but this time my selection was City Max. What a hotel Guys it's on premium Location in bur Dubai Meena Bazzar is very Near but that is at the back side so don't think that it's in Meena Bazaar Area. Guys they have 700 Rooms 3 Restaurants & 1 Amazing Bar. Pharmacy & Premium Restaurants are walking distance to Citymax Hotel Bur Dubai Dubai Fram is in Front of Citymax Hotel Bur Dubai. Restaurant Food Taste & all Services of Citymax Hotel Bur Dubai were nice. We have started for 8 nights & we Recommend this to all those who are planning to stay in bur Dubai.

    • Maria AnthonyDass

      It was good. value for the money you pay. they were very helpful. They are more disciplined and organised people in reception. they expect the same from customers. so if customer is patient. you will find them very good. I am saying this because I had read reviews earlier that they are rude at reception. they attend to one customer at a time, so if you can go in line one by one it is better instead of crowding at counter. Desmond and Sayed at travel desk were very sweet. housekeeping promptly everyday cleaned our room whether we asked or not. I didn't collect his room.

    • Prabhu Ananthanarayanan

      Hotel is very near to new dubai and close to the spots like jumeira dubai mall burj khalifa etc.The best part of this hotel is swimming pool and it is on the terrace.The moment you come out of Citymax Hotel Bur Dubai you will get tye view of burj khalifa and downtown.The same view can be seen from swimming pool as well.The rooms were decently spaced.The onky thing which i was not comfortable was that our checking in process took lot of time and people in the adjacent line were getting moved faster.Other hotel staffs were very polited and potrayed great hospitality.

    • Surendra Barsode

      CityMax is very conveniently located hotel in the heart of Bur Dubai. It is well maintained, rooms are neat and clean and service is of good quality. It is priced reasonably. I would say it is a good value for money and would typically satisfy all the functional requirements of a business traveler or tourist. Places of good food are nearby in Karama or But Dubai, so are supermarkets. One should buy water bottles from next door supermarket, as hotel provides just two small water bottles per day. I would recommend this place to anyone visiting Dubai for a short trip.

    • Karan Pachchigar

      It s a 3 star hotel just next to g excelsior on Mankhool road the location is so ideal in dubai to catch metro or to visit shopping mall is like 15-20 min walking and many dinning facilities in the surroundings, Citymax Hotel Bur Dubai has app 700 rooms very clean environment very good n fast service and mostly economical because in few months the fare is jumping other wise is perfect budget hotel.The major draw back is the size of the room which is v small and not so comfortable for couples. Stayed March 2017, travelled on business

    • Nanda Rachamala

      I stayed here for 9 days and it was an amazing experience. Room service is at its best.swimming pool pub at ground floor everything is very good. connectivity is also very good it will take 8-10 min walk for both ADCB metro station and Sharaf DG metro station from this metro stations you can travel almost any place in the city. For my next trip also i will stay in city max for sure its very good.from here connectivity is very good you can go to any place in small time


      I just loved Citymax Hotel Bur Dubai. it was a happening hotel 24/7. People were in and out all the time. Liked the room a lot. One small suggestion is with the bathroom. It had bathtub were we felt very difficult to take baths. Being from India. are not use much to bathtubs. so better to give normal bathrooms without tubs. It will be really difficult for old people to get into and take bath. Other than that i would rate 5 star !!

    • Prashant Khare

      Citymax Hotel Bur Dubai is very good with good amenities in general. Centrally located and pretty close to city center; though it takes a toll to walk in Dubai sunlight. It has nearest metro station at 1.2 km which appears distant to walk in sun. Breakfast is a bit costly; though there are options for the breakfast and they deliver to Citymax Hotel Bur Dubai lobby. Rooms are a bit small but are quite good and clean.


      Good budget simple hotel with Indian food. the room size is very small and can accommodate max 2 adult. we were 3 people and was uncomfortable. location is good and near to airport and metro station. Food is good especially for Indians. lot of variety to eat at reasonable prices and breakfast is good. facilities is ok like small pool, gym and kids entertainment room. overall value for money but small rooms.

    • Elton Olivera

      During my stay from 6th - 18th Aug the staff were very friendly and helpful. Specially Mintu from housekeeping who always had a smile on his face and always asked upfront if we needed anything to make our stay more comfortable. Mr. Shiv Singh from city cafe was very understanding when I use to run in late for my breakfast buffet. These are the few gentlemen who made my stay very comfortable.

    • Vivek Dholariya

      Citymax Hotel Bur Dubai is okay. Due to covid the coffee shop wasn't open but there is coffee and tea in the room. The pool area was nice but small. Comfortable bed and plenty of pillows to choose from. … Place is really great,, lots of resto and bars to choose from,, staff was really great and very helpful and qnd kind,,, Ms Emy and Abdul really is great,,, 👍👍👍

    • rutika galodia

      Its been great experience to stay at citymax hotel, bur dubai.only ine request please brekfast cost should be less. Otherwise everything thing was awesome. Very near to metro station and nearby indian restaurants are available. And the last staff service is so good and co-operative and guidence was so well that we cam put our 100% trust ontheir guidence. 🥰❤️🙏🏻

    • Bhautik Doshi

      Nice family hotel with all facilities like gym, pool available. Location is very prime with easy access of major stations, departmental stores in radius of a kilometer. Rooms are bit small but totally worth at the rate at which I had booked My second trip as solo traveller and experience gets better each time. This hotel is perfect for a solo traveller.