Amenities at Hotel Istana Kuala Lumpur City Centre

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Guest Reviews & Rating for Hotel Istana Kuala Lumpur City Centre

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4/5

0 Ratings

0 Reviews

What our guests say?

  • clean room (6)
  • quick service (15)
  • good location (7)
  • amazing breakfast spread (6)
  • + 2 more
PG
(Stayed 21 Jan, 2020)

9 Reviews Written

4/5
very convenient location. amazing breakfast spread. very good service and hospitality. very spacious rooms with all amenities. nearness to klcc and twin towers. very close lot of eating places.

Director Of Revenue Management replied in 21 days

Dear Mr Ghosh, Thank you for your comment and sharing your stay experience at our hotel. It is greatly appreciated. We h ...more

AA
(Stayed 7 Dec, 2019)

11 Reviews Written

4/5
hotel breakfast is good and the staff is helpfull.location is also good

Director Of Revenue Management replied in 8 days

Dear Mr Aggarwal, Thank you for your comment and sharing your stay experience at our hotel. It is greatly appreciated. W ...more

GW
(Stayed 16 Feb, 2020)

5 Reviews Written

5/5
We stayed for 2 days. Hotel gives a Premium feel. Overall stay was good and the service was also good

Director Of Revenue Management replied in 3 months

Dear Mr Wadhwa, Thank you for your comment and sharing your stay experience at our hotel. It is greatly appreciated. We ...more

(Stayed 6 Sep, 2019)

27 Reviews Written

5/5
very good location.reception desk staffs are very helpful and cordial.live music is organised at songket lounge.room is very large

Director Of Revenue Management replied in 20 days

Dear Mr Hossain, Thank you for your recent review as we always appreciate hearing from our guests. We are pleased that y ...more

(Stayed 22 Dec, 2019)

2 Reviews Written

1/5
Ac was not working. Room service was zero. When called room service, she told request shall be entertained as soon as possible but till I check out nobody came to attend my request of water, tea bags etc. Breakfast was good for vegetarian and non vegetarians

Director Of Revenue Management replied in 2 months

Dear Prinyanka, Thank you very much for taking the time to share your experience with us. Please accept our sincere apol ...more

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Hotel Policies
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Location of Hotel Istana Kuala Lumpur City Centre

The property has a location score of4/5

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Transit
  • Kuala Lumpur International Airport
    46.6km

    Airport

  • Others
  • Raja Chulan Station
    150m

    Subway Station

  • Nagasari Curry House
    150m

    Restaurant

  • Indian Kitchen Bukit Bintang
    200m

    Restaurant

  • Bukit Bintang
    350m

  • Southern Spice Banana Leaf Restaurant
    400m

    Restaurant

  • Restaurant The Olive Tree
    450m

    Restaurant

  • Bombay Palace
    500m

    Restaurant

  • DELHI O DELHI Indian Restaurant
    700m

    Restaurant

  • Imbi Station
    750m

    Subway Station

  • Jalan Alor
    820m

  • Moghul Mahal Restaurant @ Menara KL
    800m

    Restaurant

  • Bukit Nanas Station
    900m

    Subway Station

  • Saravanaa Bhavan
    950m

    Restaurant

  • Kuala Lumpur Convention Center
    1.6km

  • Dang Wangi
    1.7km

    Train Station

  • KL Forest Eco Park
    1.7km

  • Kuala Lumpur Tower
    1.7km

  • Central Plaza
    1.8km

  • Petronas Twin Tower
    2km

  • KLCC Park
    2.2km

  • Little India
    2.5km

  • Sultan Abdul Samad Building
    2.5km

  • Merdeka Square
    2.8km

  • Putra World Trade Centre
    4.1km

  • World Trade Centre
    4.1km

  • National History Museum
    4.2km

  • Subang Airport (SZB-Sultan Abdul Aziz Shah)
    16.1km

    Airport

  • About Hotel Istana Kuala Lumpur City Centre

    Overview
    Hotel Istana Kuala Lumpur City Centre is a great choice for travellers looking for a 5 star hotel in Kuala Lumpur. It is located in Bukit Bintang. This Hotel stands out as one of the highly recommended hotel in Kuala Lumpur and is recommended by 93% of our guests. Hotel is rated 4.4 out of 5, which is considered as Very good. A popular transit point from the hotel is Kuala Lumpur International Airport (46.6 kms).

    From all the 5 Star hotels in Kuala Lumpur, Hotel Istana Kuala Lumpur City Centre is very much popular among the tourists. A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 03:00 PM and Check-Out time as 12:00 PM.

    What our guests think
    Good service quality, nice location, clean rooms and good food are some highly appreciated and talked about aspects of the property. With an overall rating of 4.4 out of 5 (77 Ratings), the property is rated very good by 57% of the guests, 27% have rated it good, 9% have rated it average and 7% have rated it as bad. Also, we recommend that guests must go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that Hotel Istana Kuala Lumpur City Centre is best suited for them. For more detailed information about this hotel, you can check the Questions & Answers section as well on Goibibo. There you can find the answers of the questions asked by some of our users about this property.

    You can find numerous hotels in Kuala Lumpur under different categories and Hotel Istana Kuala Lumpur City Centre is one the best hotel under its category.
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    Read Popular Review of Hotel Istana Kuala Lumpur City Centre, Kuala lumpur

    • Selvaraj Annamalai Nadar
      4/5

      This hotel had been located in Bukit Bintang. The checkin process had been a very tedious one & makes lot of time consuming. It makes the guests as if why they had chosen this hotel inspire of so many other choices. The rooms had been a bit spacious with private shower room. Room cleaning could be a bit improved. The breakfast provided had been delicious with wide variety of choices. Hospitality of the staffs had been totally good. Hope the management must ponder into the checkin policy

    • Satya Prakash
      4/5

      My first stay at Istana, Kuala Lampur. And the moment one got off taxi - the friendly staff of Istana take over. Our entire stay was awesome. Check I'm fast and with a smile. Room very comfortable and had all a guest would desire for. Staff at all places is very pleasant. Pray they always remain this way. All the best.

    • Shrey Raizada
      4/5

      Well connected and centrally located. Amazing room experience. Food can be better. You need to pay 250 myr as security deposit during checkin. Bulkit bintang is just 5 min walk and petronas twin towers is 15 min walk from Hotel Istana Kuala Lumpur City Centre. Overall amazing experience. :)

    • Selvaraj Solomon
      4/5

      This hotel located in the midst of Jalan Bukit Bintang. They do have variety of room options starting from Standard to Presidential suite. Pros Clean rooms Wide range of Food menu Courteous staff members Swimming pool Cons Being a regular guest in Istana have’nt experienced a single flaw

    • Thangappanadar Ramadoss
      4/5

      Located centrally in Bukit bintang. Lots of shopping arcades are easily accessible. The rooms had been clean & tidy. Hospitality of the staffs had been completely good. Buffet breakfast provided had been widespread with splendid taste. Overall it has been a wonderful stay at this hotel

    • Sandip Ghosh
      5/5

      It was a good stay, Staff and their service was good. food in Hotel Istana Kuala Lumpur City Centre was good. locatio of Hotel Istana Kuala Lumpur City Centre was in the city center, near to the station. It is good for standered tourist and for alone traveller not for group stay.

    • Vivekanand Nrusimhadri
      5/5

      very well received at the reception. they allowed us early check in by 9am.and allowed late check-out without any extra money breakfast is very sumptuous and grand. pool is clean and neat. room service is quick has a billiards table at bar. very near to all the visiting places

    • Zachariah Jacob
      5/5

      It was good stay, breakfast in Hotel Istana Kuala Lumpur City Centre was good they do have many options in breakfast. Location of Hotel Istana Kuala Lumpur City Centre was centrally located. Everything was good in Hotel Istana Kuala Lumpur City Centre.

    • Abhinav Sahu
      5/5

      It's a beautiful hotel, situated at the heart of the city. Many shopping areas nearby and KL tower is also hardly 3kms from Hotel Istana Kuala Lumpur City Centre. Very neat and clean hotel...... had a very good stay.

    • Prabal Ghosh
      4/5

      very convenient location. amazing breakfast spread. very good service and hospitality. very spacious rooms with all amenities. nearness to klcc and twin towers. very close lot of eating places.

    • Vijaylaxmi Gautam
      5/5

      Awesome hotel, great location with Petronas twin tower view. Everything is superb here and variety of food for vegetarian also. Value for money!!! Best place to stay in Kualalumpur.

    • SANJAY CHAUHAN
      4/5

      Staff is highly cooperative provides late checkout so I am very much thankful . Food quality is v good. By my one suggestion that quality of drop vehicles must b improved.

    • Deepak Gupta
      5/5

      Good Hotel and very friendly staff but........if you are vegetarian than choose some other option or you have to take only fruits provided by this hotel in breakfast.

    • Gautam Guru Murthy
      5/5

      Location of Hotel Istana Kuala Lumpur City Centre is in the middle of the city, services are good. I will be definitely staying again at this hotel in the future.

    • Prabal Ghosh
      4/5

      Very good hotel, great location, fantastic hospitality, very comfortable rooms and amenities, great choice of restaurants and awesome buffet breakfast spread.

    • Hossain Imam
      5/5

      very good location.reception desk staffs are very helpful and cordial.live music is organised at songket lounge.room is very large

    • Gautam Wadhwa
      5/5

      We stayed for 2 days. Hotel gives a Premium feel. Overall stay was good and the service was also good

    • Syed Reza
      5/5

      It was very nice stay everything was OK in Hotel Istana Kuala Lumpur City Centre.

    • Amit Aggarwal
      4/5

      hotel breakfast is good and the staff is helpfull.location is also good

    • Inderpal Singh
      5/5

      Enjoyed,very beautiful neat and clean hotel with friendly staff