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What our guests say?
9 Reviews Written
Director Of Revenue Management replied in 21 days
Dear Mr Ghosh, Thank you for your comment and sharing your stay experience at our hotel. It is greatly appreciated. We h ...more
11 Reviews Written
Director Of Revenue Management replied in 8 days
Dear Mr Aggarwal, Thank you for your comment and sharing your stay experience at our hotel. It is greatly appreciated. W ...more
5 Reviews Written
Director Of Revenue Management replied in 3 months
Dear Mr Wadhwa, Thank you for your comment and sharing your stay experience at our hotel. It is greatly appreciated. We ...more
27 Reviews Written
Director Of Revenue Management replied in 20 days
Dear Mr Hossain, Thank you for your recent review as we always appreciate hearing from our guests. We are pleased that y ...more
2 Reviews Written
Director Of Revenue Management replied in 2 months
Dear Prinyanka, Thank you very much for taking the time to share your experience with us. Please accept our sincere apol ...more
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The property has a location score of4/5
This hotel had been located in Bukit Bintang. The checkin process had been a very tedious one & makes lot of time consuming. It makes the guests as if why they had chosen this hotel inspire of so many other choices. The rooms had been a bit spacious with private shower room. Room cleaning could be a bit improved. The breakfast provided had been delicious with wide variety of choices. Hospitality of the staffs had been totally good. Hope the management must ponder into the checkin policy
My first stay at Istana, Kuala Lampur. And the moment one got off taxi - the friendly staff of Istana take over. Our entire stay was awesome. Check I'm fast and with a smile. Room very comfortable and had all a guest would desire for. Staff at all places is very pleasant. Pray they always remain this way. All the best.
Well connected and centrally located. Amazing room experience. Food can be better. You need to pay 250 myr as security deposit during checkin. Bulkit bintang is just 5 min walk and petronas twin towers is 15 min walk from Hotel Istana Kuala Lumpur City Centre. Overall amazing experience. :)
This hotel located in the midst of Jalan Bukit Bintang. They do have variety of room options starting from Standard to Presidential suite. Pros Clean rooms Wide range of Food menu Courteous staff members Swimming pool Cons Being a regular guest in Istana have’nt experienced a single flaw
Located centrally in Bukit bintang. Lots of shopping arcades are easily accessible. The rooms had been clean & tidy. Hospitality of the staffs had been completely good. Buffet breakfast provided had been widespread with splendid taste. Overall it has been a wonderful stay at this hotel
It was a good stay, Staff and their service was good. food in Hotel Istana Kuala Lumpur City Centre was good. locatio of Hotel Istana Kuala Lumpur City Centre was in the city center, near to the station. It is good for standered tourist and for alone traveller not for group stay.
very well received at the reception. they allowed us early check in by 9am.and allowed late check-out without any extra money breakfast is very sumptuous and grand. pool is clean and neat. room service is quick has a billiards table at bar. very near to all the visiting places
It was good stay, breakfast in Hotel Istana Kuala Lumpur City Centre was good they do have many options in breakfast. Location of Hotel Istana Kuala Lumpur City Centre was centrally located. Everything was good in Hotel Istana Kuala Lumpur City Centre.
It's a beautiful hotel, situated at the heart of the city. Many shopping areas nearby and KL tower is also hardly 3kms from Hotel Istana Kuala Lumpur City Centre. Very neat and clean hotel...... had a very good stay.
very convenient location. amazing breakfast spread. very good service and hospitality. very spacious rooms with all amenities. nearness to klcc and twin towers. very close lot of eating places.
Awesome hotel, great location with Petronas twin tower view. Everything is superb here and variety of food for vegetarian also. Value for money!!! Best place to stay in Kualalumpur.
Staff is highly cooperative provides late checkout so I am very much thankful . Food quality is v good. By my one suggestion that quality of drop vehicles must b improved.
Good Hotel and very friendly staff but........if you are vegetarian than choose some other option or you have to take only fruits provided by this hotel in breakfast.
Location of Hotel Istana Kuala Lumpur City Centre is in the middle of the city, services are good. I will be definitely staying again at this hotel in the future.
Very good hotel, great location, fantastic hospitality, very comfortable rooms and amenities, great choice of restaurants and awesome buffet breakfast spread.
very good location.reception desk staffs are very helpful and cordial.live music is organised at songket lounge.room is very large
We stayed for 2 days. Hotel gives a Premium feel. Overall stay was good and the service was also good
It was very nice stay everything was OK in Hotel Istana Kuala Lumpur City Centre.
hotel breakfast is good and the staff is helpfull.location is also good
Enjoyed,very beautiful neat and clean hotel with friendly staff