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Guest Reviews & Rating for The Quay Hotel West Coast

3.7/5

13 Ratings

Based on
All Ratings & Reviews

What our guests say?

  • nice staff (5)
  • good stay (4)
  • convenient location (3)
  • large room (2)
  • good place (1)
  • nice breakfast (1)
SM
(Stayed 20 Feb, 2020)

group Traveller

3/5
The property was easily accessible. The receptionist was not so good in behavior and the room was not cozy enough. The property does not have it's own restaurant area.

Manager | Hotel Replied in 7 days

thanks for staying with us and your valuable feedback.

S
(Stayed 20 Feb, 2020)

solo Traveller | 18 Reviews Written

1/5
The property was well located. The staffs services and food here was good only but the main concern was with the room, as the room was too small and it was lacking of space. So it was not a value for money stay according to me.

Manager | Hotel Replied in 7 days

Thanks for choosing to stay with us. We will ensure continuous improvement.

PY
(Stayed 5 Jan, 2020)

group Traveller | 4 Reviews Written

5/5
The stay at santa grand hotel was great and the staff was truly friendly and very accomodative. The room was comfortable for a couple and the breakfast was just ok.

Ops Manager | Chris Replied in 2 months

Dear Mr Pramod Yarlagadda, We are thankful that you choose Santa Grand Hotel for your stay. Thank you for the compliment ...more

A
(Stayed 20 Sep, 2019)

solo Traveller | 3 Reviews Written

3/5
The hotel was not that much good. It was an adjustable stay.

Central Reservation | Santa Grand Hotel Replied in 1 month

Dear Saurav, thank you for your feedback. Majority of our guests are usually here on business, and our functional rooms ...more

SS
(Stayed 12 Aug, 2019)

solo Traveller

4/5
Decent hotel in West Singapore. The rooms are small without any balcony. There is only a bed and space just enough for walking. The washrooms are decent.
VK
(Stayed 2 Aug, 2019)

group Traveller | 1 Reviews Written

4/5
Complimentary breakfast was good. Rooms were spacious and clean. Service was good. Overall it was a good stay.
HR
(Stayed 9 Apr, 2018)

5/5
The location was really good its near to market.Good services.Nice staff.It was a comfortable stay.
KS
(Stayed 7 Dec, 2017)

3/5
Good hotel, friendly staff, good location near by NUS
KB
(Stayed 18 Jun, 2017)

3/5
Rooms are small, if u get u window room little better. Staff is very friendly. It will situated in a very nice place, very accessible to Indian food.
HM
(Stayed 16 Jun, 2017)

5/5
The hotel experience was lovely. Since I was in Singapore for a conference at NUS, I found the hotel to be at a convenient location. The service quality was top notch and their generosity was the high factor of my trip.

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