ABS Comforts382 beside st.philominas church, mysore Mysore India 570001View on Map
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it was a horrible stay over hear. v booked 4 ac delux rooms ,they provided 3 rooms in the same hotel and one room was in nearby hotel..out of 3 rooms ac were faulty in 2 rooms and fan was also not wo+ More
It was weekend all the premium rooms were full, The customer arrived late in the night and we could accommodate him only with the remaining available 3 rooms. With regards to the fan not working, the fans are remotely controlled and we had informed room service to tell the customer how to operate the same, which was promptly executed by room service, Fan issue was resolved amicably. we arranged the room in our immidiate next hotel to ensure guest requirement is served. so we are not in agreement with the 20% retention in tariff rates. we noted your valuable feedback.. and we ABS comforts ensure our guests pleasant stay
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