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Hotel

ALPS Residency

10, main road, anandha rangapillai nagar, (near old anandha rangar mahal) Pondicherry India 605008
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2017, 19 Oct
atALPS Residency
78%Guest recommend this hotel
Nidhin VargheseApartments are not well maintained. Not clean . Good for a bunch of bachelors to hang out if u get it for cheap ...........Read All Reviews
₹ 1768
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    24Rooms
    • Hotel safe
    • Shops (nearby)
    • Extra Mattress (On Request)
    • Bar/Lounge
    • Laundry Service (At a charge)
    • wi fi
    • Multi Cuisine Restaurant
    • Charging points
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Bar / Lounge
    • Suites
    • Front Desk
    • Intercom
    • Laundry Service Available
    • Breakfast Service
    • Extra Bed (On Request)
    • Television
    • Parking (Complimentary)
    • Either Early Check in /Late Check-out (Subject to Availability) up to 4 hours
    • Free Parking
    • Room Service (24 Hours)
    • Conference Hall
    • Free Wifi
    • Restaurant
    • Lift / Elevator
    • Wifi
    • 10 percent discount on F&B
    • Food Facility
    • Vegetarian Food / Jain Food Available
    • 24 hour reception
    • 24 hours power back-up
    • AC/Heater
    • Parking Facilities Available
    • Room Service
    • Internet Access
    • Internet access
    • Restaurant/Bar
    • 24 hour security
    • Conference Facility
    • Reception
    • Public Restrooms
    • Free Internet Access
    • Locker Facility
    • Newspapers In Lobby
    • Power Backup
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    Location

    3.7 / 523 Reviews
    78%Guests
    Recommend
    3.5Service Quality
    3.4Amenities
    2.0Food & Drinks
    3.5Location
    2.3Cleanliness
    3.5Value For Money
    Verified Guest 4 / 52017, 4 Oct

    this hotel is good and free breakfast. but so wait long for breakfast.

    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52017, 30 Jul

    Apartments are not well maintained. Not clean . Good for a bunch of bachelors to hang out if u get it for cheap .........

    Did you find this review helpful?Yes ()Viewed 8 times
    Verified Guest 3 / 52017, 30 Jun

    Residency was not hygenic and buffet breakfast was not up to the quality.

    Did you find this review helpful?Yes ()Viewed 99 times
    Verified Guest 5 / 52017, 24 Jun

    it's excellent apartment to stay in Pondicherry with family, budget wise good and need and clear rooms and rest rooms, WiFi lift service all can give 5 star

    Did you find this review helpful?Yes ()Viewed 986 times
    Alps ResidencyManager replied in 2 days

    Thanks

    Verified Guest 1 / 52017, 3 Feb

    reception peoples are not good. irretating people. service is not good if u want to really stay in hotel bring 2 mosquito bats

    Did you find this review helpful?Yes ()Viewed 997 times
    Alps ResidencyManager replied in 3 hours

    Dear Sir, I am Savil,Manager-Alps Residency and I was also in the show. Our Front office Guy Mr.Sanjeevi was the one who attended the Customer and he was very polite to the customer and he never irritated the Customer as the Customer said in review. Sanjeevi have requested the Photo ID Proof for the 2 female during Check IN who came along with the Booking Guest(Every one knows it's must for Check In in any Hotel) unfortunately customer haven't bring the same. Our Front Office Executive requested Customer to arrange atleast Scan Copy of the ID(through Mail or Whats App). Customer is not accepting the same and raising question at us why we are asking an ID and also told us "Are you Doubting us??". It's our Procedure and Government mandatory rules to collect Government ID from all Guests to attach the same in "Guest Record(GRC)". This is the only issue happened.Finally after 10-15 Minutes Guest send the ID's through E-Mail before Check IN. Regarding Mosquito issue:We are doing pest control through "PCI" at regular Intervals and also "Mosquito Repellent" is there in Cup Board in all our Rooms.No such issue raised by Guest to the Front Office Team otherwise they would have solved the issue. Thanks Savil S.

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