Hotel Astor

The maintainance of the rooms is very poor. Check in facilty was good. But I faced a lot of trouble in my stays. Such as: 1. Deluxe room size is very small, not at all satisfactory as per the room rate of amount. Size of bed is very small not even fit for 2 persons with a baby. Not enough space and no window was there. 2. I booked 2 rooms, but AC of the both rooms were not working, even we stayed for a half day without AC. After complaining they shifted the room twice for two rooms. 3. Bathing shower was not working at top floor. 4. As per the room rent totally unsatisfactory experience I gathered.

At the time of check in they told couple entry is not allowed if we book online but by direct booking they allow on higher room rate room was neat and clean but just on same day evening i request for water bottles they gave it to me after 45 minutes after calling 4 times in reception price of breakfast buffet was reasonable and it was good and their was electricity problem during my stay powecut happened many times and it took 2 minute to again on the generator and provide the electricity in room but overall it was not so excellent but a good stay

Room is good but size is too small there is no space to walk in the room. amenities were not updated in the standard category of the room. They don't have fridge, kettle and study table in the room which is a very basic amenities of any hotel. housekeeping staffs are very nice and the guy in the front desk is also very helpful and gentle. Room service is very fast and food is good.

we stayed in a deluxe room which is superb the size of the room was very large. All the amenities was there in the room except fridge. Both bathroom and room was neat and clean. we had a very good stay there. Front office staff especially Nargis and male staff were very attentive and helpful. We will definitely visit this hotel again for sure. we highly recommend this hotel.