Hotel Baba Vishwanath Palace

This is one of the worst hotel experiences I’ve ever had.Despite booking in advance through Goibibo, I was denied basic services, harassed by staff, and forced to spend the night at a railway station. Yes, you read that right — even with a valid booking for the next day morning at 10 AM, I was left stranded, humiliated, and helpless.1)SHOCKING STAFF BEHAVIOR:The hotel staff was absolutely rude, aggressive, and disrespectful. They not only argued unnecessarily but also refused to cooperate or help in any way. This isn’t hospitality — it’s harassment.2)DISCRIMINATION AGAINST ONLINE BOOKINGS:If you're booking through Goibibo or any online platform, beware — they’ll give you the worst rooms, charge you extra money, and treat you like a burden. Better rooms were available, but they were only offered to walk-in customers.3) FALSE PROMISES & MISLEADING PHOTOS:What you see online is NOT what you get. Photos are fake or outdated. Rooms are in bad condition, amenities don’t work, and cleanliness is poor.4) EXTRA CHARGES FOR SUBSTANDARD ROOMS:I paid more than I should have, for a room that didn’t even meet basic standards. It felt like a scam.5) SPENT NIGHT AT STATION DESPITE BOOKING:Due to their terrible attitude and refusal to honor the booking, I was left with no choice but to spend the night at the station, which is unacceptable and traumatic.DO NOT BOOK THIS HOTEL ONLINE, especially through go ibiboCustomer service is non-existent.Photos and listings are deceptive.

After conducting research, I selected Hotel Baba vishwanath palace Prayagraj. I was highly impressed with its clean and comfortable rooms. I was mesmerized to see their luxury accommodation, their staff behaviour is also excellent and food was also delicious and I would love to visit again.