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Hotel

Cocoon Hotel

COCOON HOTEL,Magarpatta City, Hadapsar,Pune. Pune India 411013
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2018, 17 Oct
atCocoon Hotel
95%Guest recommend this hotel
Umesha stayed in this hotel for 5 days. hotel is very good. however there is water dripping problem in the bathroom as described by others in their reviews. ..Read All Reviews
₹ 2754
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    25Rooms
    • Photocopying
    • Security deposit required
    • Ironing Service
    • Safe
    • Extra Mattress (On Request)
    • wi fi
    • Reception
    • Conference Hall
    • Extra Bed (On Request)
    • 24 hour security
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    What our guests say

    SJ Swapnil Jain
    1 /5

    The hotel had degraded from being good to worst in recent times. They charge u 5 star property rates  ..Showed them the voucher. The reception guy made us wait for 15 mins stating

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    HK Harvinder Khani
    1 /5

    Unpleasant experience at check out. They doubted whether we have taken the Tea mugs from room. very humiliating.

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    Manager replied in an hour

    Dear Mr.Harvinder, Greetings from Cocoon Hotel!!!! This is with reference to your feedback; we hope you will accept our sincere apologies for inconvenience caused to you during your stay from 01/10/2018 to 04/10/2018. We are deeply concerned that this issue has caused so much distress as a valued patron and have looked into your complaint. we would like to bring to your kind notice that we have looked into this matter and have initiated the necessary action. We always value our guest’s suggestions and take them positively and try to enhance in all possible ways to be able to achieve utmost guest satisfaction. We are looking forward to welcome you again and offer you our best services as always in the future. Your valuable feedback will certainly help us in serving you and other guests even better For any Queries or suggestion please feel free to contact the undersigned. Thanking you once again for your patronage.

    HS Hermanjit Singh
    5 /5

    Awesome hotel. Very good service & food.

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    Manager replied in 21 days

    Dear Mr.Singh, Greetings from Cocoon Hotel!!! Thank you very much for your time and assistance. Your valuable feedback will certainly help us in serving you and other guests even better Looking forward to have you with us again

    VN Vinay Nayak
    4 /5

    Amazing stay, good breakfast, will surely come back

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    Manager replied in 24 days

    Dear Mr.Nishar, Greetings from Cocoon Hotel!!! Thank you very much for your time and assistance. Your valuable feedback will certainly help us in serving you and other guests even better Looking forward to have you with us again

    U Umesha
    5 /5

    stayed in this hotel for 5 days. hotel is very good. however there is water dripping problem in the bathroom as described by others in their reviews. I don't think hotel has taken

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    Manager replied in 6 days

    Dear Mr.Umesha, Greetings from Cocoon Hotel!!! Thank you very much for your time and assistance. Your valuable feedback will certainly help us in serving you and other guests even better Looking forward to have you with us again

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    Swapnil Jain2018, 9 Oct
    atCocoon Hotel

    The hotel had degraded from being good to worst in recent times. They charge u 5 star property rates  ..Showed them the voucher. The reception guy made us wait for 15 mins stating that room cannot be alloted unless **sends the booking details to them. I requested them that there’s an infant with us and she is sleeping so kindly allot the room. They declined. Finally my daughter woke up due to stupid noises in the reception lobby. It was frustrating.  Rooms look older and require immediate renovation. TV from the bedroom has been removed (room no 6110) and you only have a TV in hall. Kinda cheap cost cutting......

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