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The Collection O Kewal Palace in Susuwahi, Varanasi offers top facilities including a restaurant for guests to enjoy. Situated at a convenient distance from various railway stations such as Mughal Sarai Junction (23.40 km), Kashi Railway Station (11.80 km), and Dd Upadhyaya Jn Railway Station (22.90 km), the hotel provides easy access for travelers. Additionally, the Lal Bahadur Shastri International Airport is located just 32.00 km away, ensuring a smooth journey for guests. The hotel also boasts a restaurant serving delicious food for a delightful dining experience. With its strategic location and excellent amenities, Collection O Kewal Palace is a great choice for travelers visiting Varanasi.
This hotel has received positive feedback from guests, with an overall rating of 3.5 out of 5 based on 85 ratings. The service quality is highly regarded, scoring 4.1 out of 5 from 62 users. Guests appreciate the convenient location, giving it a rating of 3.2 out of 5 from 62 reviews. In terms of value for money, the hotel scores 3.0 out of 5 from 62 ratings. Cleanliness is rated at 3.3 out of 5 by 21 guests. The staff has been praised for their good service, receiving a positive rating of 7 out of 5. Guests also enjoyed the clean rooms, rating them positively at 5 out of 5. The fantastic stay experience was highlighted with a positive rating of 5 out of 5. Additionally, the nice location was positively rated at 2 out of 5. Overall, guests have had a pleasant experience at this hotel, with various aspects contributing to their positive ratings.
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Pay the remaining amount to avoid auto cancellation
Check-in Begins at 12 PM
Non refundable after this date
goRating
3.5/5
86 Ratings
What our guests say?
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solo Traveller | 2 Reviews Written
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family Traveller | 2 Reviews Written
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Check-in Time: 12 PM Check-out Time: 11 AM
Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
42, Kewal Complex, Near Hyderabad Gate, Susuwahi, Varanasi
I am giving 2 stars just for the man who handled the situation, otherwise,When I was booking the hotel and I was feeding the GST number it was not taking it as I had visited Varanasi for professional reasons so I needed a GST bill. As I was in a hurry so I booked it in the last moment without a GST number, as usually even after booking from the booking sites they provide easily GST bill, so asked to the hotel could you provide a GST bill for the boy sitting over there he refused and said. When I talked to customer care it took 1 hour of discussion and argument then they said if you pay 12% extra then we can provide a GST bill after that at night 10.15 we checked in. Now about the hotel- 1) I doubt if the hotel is for a family person? 2) The hotel is in such an area which looks it is type of hotel,3) In the room when you pay 2000 you expect to have clean towels, soup, handwash, and kettle Mirror in the room. There was nothing like it, we felt we are staying in any Dharmshala.4) A new-age boy 21- 23 years old, he is very noncooperative, but another guy who seems to me manager over there was very cooperative when we told him the issue he co-operated with us fully and made our stay Lil peaceful. So the 2 star is just for manager otherwise for Hotel it's zero.
Certain factors were lacking, for example the bathroom door couldn't be closed properly, the linen wasn't perfect, and there was no mirror in the bedroom. however, the courteous behavior of the staff more than made up for it. The restaurant food was fabulous as well. I'll certainly recommend it.
Good location, amenities, services are good. good hospitality. staff receiving customers and their behaviour of customers very impressed. only thing is disturbed sleep with frequent power cuts. over all good hotel to stay in prime location.
It's only good for overnight stay. No room service like tea and coffee in the morning till 9am No mirror in the room At the same time it's ok for the cost Very close iit bhi otherwise not worth it Frequent power failure
This hotel offers clean and comfortable rooms that are maintained to high hygiene standards. The best part is, they provide all of this at affordable prices.
Pathetic hotel with worst room service. Room size is also too small and not at all maintained properly. Too unhygienic to stay. Not recommended at all.
Overall experience was good.staff behaviour is very cooperative.Tv was not working in room. Overall experience was good and fantastic.Can go for it.
Very bad experience. Door lock was broken. Couldn't sleep whole night coz of mosquitos.No handwash in washroom.Very slow Wi-Fi.
Truly fantastic experience! The hotel surpassed expectations .
Room service was good. Front desk staff too good rooms were neat and clean. Excellent room service. Staff was courteous.
Great service, staff behavior was good, all services are nice, this hotel is in good location and suitable for everyone.
No complications, the stay was simple and comfortable .
nice hotel and nice restaurant food good environment and staff behaviour also good. it's nice location of staying
Absolutely wonderful stay! The service was outstanding .
Had an incredible experience! The hotel was fantastic .
The rooms were clean, and the staff was courteous. It's a great pick for an affordable stay .
Had a fantastic stay! The hotel's ambiance was great .
The hotel room is good, the staff is also very good and there is also a restaurant whose food is very good
Great hospitality! The staff were truly friendly .
The room was clean, and the staff was helpful. Good place to stay .
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Distance From City Centre | 8.6 km |
Nearby Airport | Lal Bahadur Shastri Airport |
Best Rated Hotel in Other Area of Varanasi | Super Hotel O Hyderabad Gate IIT BHU |
Nearby Area | Susuwahi |
Address | 42, Kewal Complex, Near Hyderabad Gate, Susuwahi, Varanasi |
Check-out | 11 AM |
Check-in | 12 PM |
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Varanasi Cantonment
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Susuwahi
Sarnath
Manduwadih
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Varanasi Cantonment
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