DoubleTree by Hilton Pune Chinchwad

So I came here on the 14th of August a day after my wife's birthday to relax and chill out after a hectic week of continuous parties. I was greeted by extra warm and welcoming staff which has truly become a rarity amongst the hotels today. This truly gel like a genuine warm welcome from the staff. My second little surprise was a delicious hot welcome cookie that was given to me and my wife! I had already started forming an opinion about this hotel. in all my travels I very rarely came across warm and welcoming staff who genuinely were pleased to host you. Hotels even like JW Marriott, even though they had the welcoming staff.. it felt more like a cold robotic script that they would read. Moving on.. the man at the welcome desk, Ankit Walia, struck a conversation with me. It led to me telling him we had come here to celebrate my wife's birthday.. Little did I know this hotel would take note of such important occasions. Though a small thing for them, probably meant a lot to me. He upgraded me to a better room without even telling me. Once we reached the room, I realised this was not the one we had booked, and he informed me that he had given me an upgrade. :) I settled in with my wife and a few moments later the bell rang. There was Ankit, standing with his staff, a huge grin on his face, and the world most amazing cake in his hand, With a personalised message for my wife!!! Man these guys just went the extra mile from the moment I lay foot in the hotel. I am writing this review just a couple of hours I to my stay as I couldn't contain myself. Be sure to receive more updates till the time I check out. This hotel has got 100/100 from my end solely coz of the way they have made me feel!! I would be sure to return everytime I visit pune!

Enjoyed the stay here. Hospitality is out of the blue amazing. The room was comfortable and clean. The staff was more hospitable than ever. Would like to thank Rahul for the beautiful cake that was given to us as a surprise. Will visit soon and would recommend to anyone who’d want to come to Pune. Thank you!

Neat and clean rooms. Very comfortable stay. Food at 3spices restaurant is also very delicious. Breakfast buffet spread is amazing. We will definitely stay here again during next visit to Pune. The staff is very friendly. Food is amazing and overall very positive experience.

Stay was pretty good. They provided a very good service and very comfortable accommodation. The location was quite good and easy to reach. Overall it was a pleasant stay with this hotel we didn't faced any kind of difficulty. Its well suitable for business class people.