Hotel

Hotel Elite Palazzo

near cochin international airport,bank junction,nh by pass,angamaly Cochin India 683572
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2017, 22 Aug
atHotel Elite Palazzo
86%Guest recommend this hotel
Nikhil JohnI don't like the service here. Non cooperative staff. Customer service is bad. The rooms are great. the food is great but their staff is unprofessiona..Read All Reviews
₹ 1680₹ 2400per room per nightSAVE ₹ 720
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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12:00Check In
12:00Check Out
30Rooms
  • Ironing Service
  • Safe
  • Parking (Complimentary)
  • Packed Lunches
  • Dining Hall

Location

4.4 / 5642 Reviews
86%Guests
Recommend
4.4Service Quality
4.4Amenities
4.4Food & Drinks
4.4Location
4.5Cleanliness
4.5Value For Money
Verified Guest 5 / 52017, 17 Aug
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Verified Guest 4 / 52017, 17 Aug
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Verified Guest 1 / 52017, 17 Aug

I don't like the service here. Non cooperative staff. Customer service is bad. The rooms are great. the food is great but their staff is unprofessional.

Did you find this review helpful?Yes ()Viewed 79 times
Hotel Elite PalazzoManager replied in 21 hours

Dear Mr.NIkhil, Thank you for your feedback. It is very unfortunate that your stay did not reflect the quality that you expect from us. My team and I are working to address the shortfall addressed by you. We regret to have you let down on this occasion and sincerely apologize for the same. We look forward to another opportunity to regain your confidence. Regards, Midhun John

Verified Guest 4 / 52017, 16 Aug

Value for money . Tariff includes pick up from Cochin Airport to Hotel. If you want to travel to munnar or any other point . This is a good transit stay near the airport. Breakfast is Ok for the tarif

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Did you find this review helpful?Yes ()Viewed 85 times
Hotel Elite PalazzoManager replied in 2 days

Dear Mr. Pareek , Thank you for sparing your time to post feedback of your stay at the Hotel Elite Palazzo on GOIBIBO. Your feedback is very encouraging. I hope that you have many more opportunities to visit us again in the not too distant future. Best Regards, Midhun John

Verified Guest 5 / 52017, 16 Aug
Did you find this review helpful?Yes ()Viewed 85 times

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