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Hotel

Westwood Riverside Garden Resort

msa road, old munnar Munnar India 685612
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2017, 13 Dec
atWestwood Riverside Garden Resort
82%Guest recommend this hotel
Pradeep SharmaI booked a honeymoon suit instead of that I was provided some different room , so it requires a more improvement at the part of service , how the hote..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    45Rooms
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    4.0 / 5371 Reviews
    82%Guests
    Recommend
    4.0Service Quality
    3.9Amenities
    4.2Food & Drinks
    4.2Location
    4.3Cleanliness
    4.0Value For Money
    Verified Guest 5 / 52017, 8 Dec
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    Verified Guest 2 / 52017, 7 Dec

    I booked a honeymoon suit instead of that I was provided some different room , so it requires a more improvement at the part of service , how the hotel can give the booked room to some one else. my to

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    Westwood Riverside Garden ResortManager replied in 5 days

    The honeymoon category room was was blocked on that particular day due to one emergency maintenance work.As a complimentary offer we have given you the upgraded room that is Executive Riverview room.Really sorry for the inconvenience caused due to shifting of room.

    Verified Guest 2 / 52017, 29 Nov
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    Verified Guest 5 / 52017, 28 Nov
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    Verified Guest 5 / 52017, 26 Nov

    interior of building was state of art . but lift was not working properly. staff was cooprating . but massage parlar staff disturbed us daily. food was dilicious.

    Did you find this review helpful?Yes ()
    Westwood Riverside Garden ResortManager replied in 6 days

    Dear Guest, Thanks for the rating and feedback. Lift complaint is rectified and working property.Looking forward to meet you again at Westwood River-side.

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