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Hotel

Holiday Heaven Resort

chinnakanal , munnar Munnar India 685618
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2018, 23 Jan
atHoliday Heaven Resort
86%Guest recommend this hotel
Rakesh KumarLocation is almost 30 KM far from the town Munnar but excellent place. Staff is very courteous. Loved this place. Should have more options in food. Co..Read All Reviews
₹ 3225
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    10Rooms
    • Outdoor Parking - Secured
    • Restaurant
    • Laundry Service (At a charge)
    • Multi Cuisine Restaurant
    • Tennis Court
    • Charging points
    • Campfire / Bon Fire
    • Front Desk
    • Airport transportation (surcharge)
    • Business services
    • Intercom
    • Laundry Service Available
    • Breakfast Service
    • sightseeing (Payable)
    • Extra Bed (On Request)
    • Parking (Complimentary)
    • Free Parking
    • Children's Park
    • 24 hours power back-up
    • Reception rooms
    • Housekeeping
    • Room Service(Limited Hours)
    • Indoor Games
    • Early departure
    • Internet / Fax (Reception area only)
    • Daily Housekeeping
    • Gardens
    • Grounds
    • Parking Facilities Available
    • Room Service
    • Internet Access
    • Badminttion Court
    • 24 hour security
    • Television
    • Reception
    • Public Restrooms
    • Power Backup
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    4.4 / 5219 Reviews
    86%Guests
    Recommend
    4.3Service Quality
    4.3Amenities
    4.3Food & Drinks
    4.4Location
    4.4Cleanliness
    4.3Value For Money
    Verified Guest 5 / 52018, 20 Jan
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    Verified Guest 3 / 52018, 11 Jan

    Location is almost 30 KM far from the town Munnar but excellent place. Staff is very courteous. Loved this place. Should have more options in food. Cottages are neat and clean.

    Did you find this review helpful?Yes ()
    Holiday Heaven ResortManager replied in 4 hours

    Dear Sir, Thank you very much for staying with us. We are glad to know that you enjoyed your stay. We hope, will get another chance to serve you in the future. Warm Regards, General Manager - Holiday Heaven

    Verified Guest 1 / 52018, 3 Jan

    Had a very unpleasant experience. Wouldn't recommend to anyone. Although the resort is maintained well, not up to standards in terms of food, service, hospitality. Buffet breakfast options were limite

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    Did you find this review helpful?Yes ()
    Holiday Heaven ResortManager replied in 19 hours

    Dear Sir, Thank you very much for staying with us. We are really sorry for the inconvenience caused to you during your stay. We had some unexpected staff absence during the peak period and that affected our service levels a bit. We are really sorry for this. We do always clean the room unless guest ask not clean during stay back and replenish toiletries and water every day. We are little surprised by your comments. We do a thorough investigation on this to get the facts. If you read other reviews, you will see most of our guests are praising our hospitality and service. Will find what the real reason for your unhappiness during your stay and will ensure, it will NOT happen to our future guests. Warm Regards, General Manager- Holiday Heaven

    Verified Guest 4 / 52018, 2 Jan
    Did you find this review helpful?Yes ()
    Holiday Heaven ResortManager replied in an hour

    Dear Sir, Thank you very much for staying with us. We are glad to know that you enjoyed your stay. Once again, thank you very much and hope, we will get another chance to serve you in the future. Warm Regards, General Manager- Holiday Heaven

    Verified Guest 5 / 52017, 31 Dec
    Did you find this review helpful?Yes ()

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