FabHotel prime Manjeet

I am writing to formally lodge a complaint regarding my recent stay at prime manjeet, which was booked through Goibibo and is listed under the FabHotels chain. According to the booking voucher, a guaranteed late check-out for extra 3 hours after the standard check out time was clearly mentioned as part of the inclusions. However, upon requesting this at the property, the hotel owner rudely denied the late check-out and refused to acknowledge the booking terms. Despite our attempts to explain and even show the booking voucher, the owner: Spoke to us in an unprofessional and rude manner. Refused to speak to Goibibo or FabHotels representatives, even after we requested him to coordinate with the concerned support team. Forced us to vacate the room immediately, and when we requested just 10–15 extra minutes due to heavy rain, he demanded additional payment. Ultimately, he forced us out in the rain, which was extremely disrespectful, unsafe, and disappointing. We chose FabHotels expecting a certain level of service, professionalism, and guest care. Unfortunately, our experience was the opposite, and this not only disrupted our travel plans but also left us feeling humiliated. I request the following actions: A full explanation from the hotel and FabHotels regarding this unprofessional conduct. A formal apology from the hotel management and appropriate action against the owner. Compensation for the inconvenience, breach of booking terms, and emotional distress caused.

I have stayed there for one day and all I can say is that this hotel is being run by some dishonest and unprofessional receptionist staff. Here is why, 1. I reached the property two hours before (i.e. 9 am) the check-in time. Although the rooms were vacant, they asked me to pay 400 rupees (for that 2 hours). I had heavy luggage and it was my first time in Bhopal so I had no other choices left. 2. The very next problem I faced which annoyed me most was that the Washroom door was not being locked at all. They didn’t allow me to check the room condition before formal check-in, and that led me to shift my luggage to three rooms within one hour. 3. For lunch I ordered food from there. The taste was ok but the price was higher. With lunch, I asked them to give me a water bottle, but they didn’t. At night they gave one water bottle and surprisingly they created a bill for two water bottles and started arguments while checking out. Water bottles are generally given complimentary everywhere in this price range. 4. They charged more than what was written on the menu they showed. For argument's sake, it was said that they had added 5% GST, while the bill was handwritten and no prices were mentioned in the bill except the item name. 5. The front desk and the entrance of the hotel have been renovated and it looks good, but the moment you enter the room It's a hell and haven difference. 6. Well, not all the staff were bad. The staff except the receptionist were good and helpful.

Honestly saying, don't go by the photos. Worst service. Jaisa room pics hai reality me bilkul nahi. I was supposed to get a delux room but trust me room ke naam par bed pura kharab, lights ke naam par ek Led Bulb diya hai. I asked them to change my room since lights were not there. Reception manager said they cant provide room becoz others room were already booked. trust me sare rooms khali the. Moreover, I asked for cool drinking water they provided normal water. I stepped down to ground floor and saw water cooler was purposely stopped so that ye Bottle wala pani sell kar sake. Rs 20 ki water ko 26 me diya including GST. Guys, as pas kisi aur hotel me chale jao par issme mat jana din barbad ho jaaega.

This property felt like a home away from home. From the moment I stepped in, I was greeted with genuine warmth. The check-in was swift and seamless. The room was spacious, had spotless white sheets, a comfortable mattress, and a well-lit work desk which made working from the hotel convenient. The bathroom was immaculately clean with running hot water and a fresh set of towels. The staff was always courteous and quick to respond to requests. I even got recommendations for nearby local eateries from the front desk, which added to the experience.