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Hotel

Property Photos (61)

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Grand Serenaa Hotel & Resorts - Tap to explore photos

Room(18)

Grand Serenaa Hotel & Resorts - Traveller Photo

Traveller Photos(723)

MAPLE Executive Room

2 Guests

|

1 Room

Free Breakfast included

2,674

+

614 taxes & fees

roomper night

Grand Serenaa Hotel & Resorts Price Starts at INR 2,674/Night

Use GOHSBCEMI Code

Get ₹ 518 off. Pay using HSBC Bank Credit Cards EMI to avail the offer.
+ 2 more offers

About Grand Serenaa Hotel & Resorts

Overview

Grand Serenaa Hotel & Resorts is a great choice for travellers looking for a 4 star star hotel in Auroville. This Hotel stands out as one of the highly recommended hotel in Auroville. Hotel is rated 4.0 out of 5, which is considered as very good.
From all the 4 Star hotels in Auroville, this property is very much popular among the tourists.

A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.

You can find numerous hotels in Auroville under different categories and this property is one the best hotel under its category.

Read More

What Guests Love About Grand Serenaa Hotel & Resorts

The Grand Serenaa Hotel & Resorts, located in Auroville, offers top facilities such as a spa, swimming pool, and gym. The resort is conveniently situated 6.30 km from Puducherry Airport (PNY), making it easily accessible for travelers. Guests can also explore nearby attractions like Promenade Beach, located 10.70 km away, and Serenity Beach in Pondicherry, just 12.10 km away. The rooms at the hotel are well-equipped with amenities including a bathtub, hairdryer, dental kit, bubble bath, and a work desk, ensuring a comfortable stay for visitors. Additionally, guests can enjoy delicious meals at the on-site restaurant. With its prime location and excellent facilities, the Grand Serenaa Hotel & Resorts is the perfect choice for a relaxing and enjoyable getaway.

This hotel is highly regarded by guests, with an overall rating of 4.1 out of 5 based on 1314 ratings. Guests appreciate the value for money, giving it a solid 4.0 rating with 969 reviews. The service quality also stands out with a rating of 4.0 from 969 users. In terms of location, the hotel scores well with a rating of 3.9 from 969 guests. Cleanliness is a priority here, reflected in the 4.1 rating from 152 visitors. The food offering is rated at 3.8 by 139 guests. The hotel's staff receives glowing feedback, with 117 positive ratings. Guests also praise the pleasant stay, with 109 positive reviews. The hotel is described as a nice place by 102 guests, and the spacious rooms are appreciated by 96 visitors. The food is highlighted as awesome by 58 guests, and the clean pool is a hit with 57 visitors. Complimentary breakfast is well-received, with 48 positive ratings. The hotel's nice location is also commended by 32 guests. Overall, this hotel excels in various aspects, making it a popular choice among travelers.


Grand Serenaa Hotel & Resorts Room Types

    Filter Type

  • Add Meals
3 Room Types

Room Options

Price

MAPLE Executive Room

Grand Serenaa Hotel & Resorts Room Type - MAPLE Executive Room
+6 Photos
330 sq.ft (31 sq.mt)
Garden View
1 Double Bed
1 Bathroom

1. Room with Breakfast

Free Breakfast
Non-Refundable
26 % off
3,600
2,674
+ 614 taxes & fees

roomper night

2. Room with Breakfast + Lunch/Dinner

Free Breakfast
Free Lunch Or Dinner
Non-Refundable
26 % off
4,500
3,343
+ 769 taxes & fees

roomper night

DAFFODIL VILLA Room

Grand Serenaa Hotel & Resorts Room Type - DAFFODIL VILLA Room
+5 Photos
380 sq.ft (35 sq.mt)
Swimming Pool View
1 King Bed
1 Bathroom

1. Room with Breakfast

Free Breakfast
Non-Refundable
26 % off
4,600
3,417
+ 785 taxes & fees

roomper night

2. Room with Breakfast + Lunch/Dinner

Free Breakfast
Free Lunch Or Dinner
Non-Refundable
26 % off
5,500
4,085
+ 940 taxes & fees

roomper night

MARIGOLD SUITE VILLA

Grand Serenaa Hotel & Resorts Room Type - MARIGOLD SUITE VILLA
+10 Photos
800 sq.ft (74 sq.mt)
Swimming Pool View
1 King Bed
1 Bathroom

1. Room with Breakfast

Free Breakfast
Non-Refundable
25 % off
9,800
7,321
+ 2,204 taxes & fees

roomper night

2. Room with Breakfast + Lunch/Dinner

Free Breakfast
Free Lunch Or Dinner
Non-Refundable
25 % off
10,700
7,993
+ 2,407 taxes & fees

roomper night

About the Resort

An elegant resort offering luxe amenities, superb dining, and close proximity to popular tourist spots.

  • The property is on Puducherry-Tindivanam Main Road close to Matrimandir and Auroville Beach.

  • The property is nestled in the lap of nature near Auroville.

  • Arrcadia, a multi-cuisine restaurant, serves Indian and international dishes.

Amenities at Grand Serenaa Hotel & Resorts

POPULAR AMENITIES

    Spa
    Swimming Pool
    Gym
    Restaurant

Basic Facilities

  • Housekeeping
  • Air Conditioning
  • Free Wi-Fi
  • 24-hour Room Service

General Services

  • Wake-up Call
  • Multilingual Staff
  • Luggage Storage
  • Wheelchair

Health and wellness

  • Gym
  • Activity Centre

Transfers

  • Paid Airport Transfers

Food & Dining

ARRCADIA (Fine Dining)
    Both Vegetarian & Non-Vegetarian food
    Average meal cost for 1: ₹ 450
    Breakfast 8:00 AM - 10:30 AM | Lunch 1:00 PM - 4:00 PM | Dinner 7:00 PM - 10:00 PM
    Cuisines: North Indian, South Indian, Chinese, Asian, Other Local Cuisines

    Property RulesFor Food & Beverages

    Allowed
    • Non-veg food is allowed
    Not Allowed
    • Food from outside is not allowed
    • Alcohol is not allowed in the premises

    Guest Reviews & Rating for Grand Serenaa Hotel & Resorts

    goRating

    3.9/5

    1352 Ratings

    596 Reviews
    5
    573
    4
    456
    3
    191
    2
    76
    1
    56

    What our guests say?

    • good staff (117)
    • good stay (109)
    • nice place (102)
    • spacious room (96)
    • awesome food (58)
    • clean pool (57)
    • + 6 more
    DG
    (Stayed 30 Jan, 2017)

    2/5
    First of all it is very far from the main city. And since puducherry doesnt have any uber/ola reaching there from bus stabd or railway station can be a troublesome and costly affair. Inside hotel also, the reception staff was cold enough ..... At night we needed water and noone even responded to the multiple calls made to room service and reception. Due to rain there was water logged infront of my room and nobody bothered to even clean it. Rooms are okayish, nothing great to pay such hefty amount for this hotel.

    Manager | Grandserenaa Replied in 5 months

    Dear Sir, Greetings and thank you from Grand Serenaa Hotel & Resorts –Puducherry, It is pleasures for us to know that yo ...more

    PP
    (Stayed 10 Jul, 2018)

    5 Reviews Written

    1/5
    I’m a doctor, came for a holiday.stayed in this hotel.we hav booked 5 rooms.all the rooms have air conditioning.but none of them worked.our whole time was wasted calling for Ac repairs.we had a very bad experience.reception people dnt hv any knowledge and they were very much trouble some.plz dnt book this hotel especially when u want to stay with ur family!Omg! This z not at all a 4 star hotel ! Not even 2 star! Very very bad experience! Worst part of it z the reception.lady who z in the recepti ...more

    Manager | Grandserenaa Replied in 8 months

    Dear sir Greetings and thank you from Grand Serenaa Hotel & Resorts -Puducherry…!!! Thanks for your feedback on our ...more

    DJ
    (Stayed 27 Jan, 2016)

    3/5
    Everything was good about this hotel except 2 things, first is location since the hotel is far from the city it's difficult to move from there and second and most imp is that the hotel is not concerned about it, the manager and the staff at the reception are not helpful and hold no responsibility for pick up or drop from and to anywhere in the city. We were supposed to get a pick up facility but we didn't get that in spite of confirming in advance, so we were stuck in the city and didn't know where to go. Other than this, the food, service, and rooms everything is worth staying here for.

    Manager | Bookingsmaker Pondicherry Replied in 1 month

    Thanks a lot for your valuable review, We understand your valuable points we look forward to hav ...more

    S
    (Stayed 2 May, 2018)

    1 Reviews Written

    1/5
    1)There is no 24h room service and food is not served after 22:00 pm. 2) room service is very very slow it takes 1h for them to get towels 3) Water logging Was not expected in the rooms of a 4 star hotel after some rain 4) The ac doesn’t work and there are very frequent power cuts ie around 15 power cuts in 2 h

    Manager | Grandserenaa Replied in 11 months

    Dear sir Greetings and thank you from Grand Serenaa Hotel & Resorts -Puducherry…!!! Thanks for your feedback on our ...more

    GA
    (Stayed 8 Feb, 2017)

    4/5
    This hotel is a good value for money. the only draw back I had was the taste of the food and the service quality. the hotel has nice rooms, good swimming pool..

    Manager | Grandserenaa Replied in 5 months

    Dear Sir, Greetings and thank you from Grand Serenaa Hotel & Resorts -Puducherry!!!Thank you for sharing your feedback. ...more

    AK
    (Stayed 7 May, 2016)

    3/5
    Staff is polite but you can not be sure if you'll get the services offered to you. for instance, WiFi is working outside our room but not inside. cab was supposed to pick us up from railway station or Bus stand but the car was not available at the time of our arrival. we had to take auto. during our check in, some power failure was there in the basic room so we got free upgrade. the hotel is very grand as they say. they have a swimming pool which everyone can use. food is good not great.

    Manager | Grandserenaa Replied in 3 years

    Dear sir Greetings and thank you from Grand Serenaa Hotel & Resorts -Puducherry…!!! Thanks for your feedback on our ...more

    MK
    (Stayed 13 Aug, 2019)

    family Traveller

    2/5
    Very bad service.. we booked a Maple executive room which is not even close to what they have mentioned in the description. Room service is pathetic. They delivered only half of my order and they expect me to wait for an additional hour for the other half..

    Manager | Grandserenaa Replied in 6 days

    Dear sir, Greetings and thank you from Grand Serenaa Hotel & Resorts -Puducherry…!!! Thanks for your feedback on ou ...more

    (Stayed 28 Apr, 2019)

    group Traveller | 3 Reviews Written

    5/5
    The stay at Grand Serena was great. Hospitality and room service was good.Mr.Ganapathy at the front desk was helpful and helped us better whenever needed. Kids had a good splash and time in the pool. The CP breakfast was also good with a decent spread. Overall a pleasant stay over the weekend at Grand Serena, Pondy. Kudos to the team management. 👍👍

    Manager | Grandserenaa Replied in 2 days

    Dear Mr.Karthik Jagadeesan , Greetings and thank you from Grand Serenaa Hotel & Resorts –Puducherry !!!!! It is plea ...more

    PB
    (Stayed 29 Oct, 2018)

    14 Reviews Written

    5/5
    Nice hotel with courteous staff... slightly away from the busy city roads

    Assistant Front Office Manager | Ganapathi Perumal Replied in 3 days

    Dear sir Greetings and thank you from Grand Serenaa Hotel & Resorts -Puducherry…!!!Thank you for sharing your feedba ...more

    NM
    (Stayed 27 Jun, 2018)

    3 Reviews Written

    1/5
    We booked hotel one week prior for an adult and paid *,for an additional person we paid 1500 extra to same room and got worm in the lunch. PATHETIC

    Manager | Grandserenaa Replied in 1 hour

    Dear Sir/Madam, booking is single occupancy so we collected 1500 extra person charges & problem solved.

    Property Policies

    Check-in Time: 2 PM Check-out Time: 10 AM

    • Primary Guest should be atleast 18 years of age.

    • Unmarried couples are not allowed

    • Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)

    • Pets are not allowed

    • Outside food is not allowed

    View all 19 property policies

    Location of Grand Serenaa Hotel & Resorts

    164/1, Puducherry -Near Auroville,Tindivanam Road, Thiruchitrambalam Koot Road

    Load Map

    Read Popular Reviews of Grand Serenaa Hotel & Resorts

    • Tony Johri
      5/5

      Nice place to stay, it was well maintained and same as shown in the pics. went during Christmas so there small decorations as well..swimming pool was good.. they had decent buffet menu if you eat non-veg, Tawa fish was too good Some small things to improve 1. the breakfast and dinner buffet where things ran out much before the end of the stipulated time, though the staff was courteous enough to replace it with an alternate dish... 2. Also their bread toaster was not working and they could not get it repaired by the next day, even though its a small thing to repair/replace with new one. here also they were able to provide toasted bread when asked(maybe they had one for internal use)

    • Prince Kumar
      5/5

      A great resort with wonderful ambiance. Stayed while trip to Pondicherry. Because of ambiance, i stayed 1 entire day at resort. It has wonderful swimming pool. Breakfast is multi cuisine and totally complimentary. A 4 star hotel facility as per me. Very cooperative staff. They have listened all my requests during stay. Very much thanks to hotel staff for providing free packed delicious breakfast because we were leaving early morning 06:00 am. (Breakfast time was 7.30 buffet). Wish to visit again for sure😃 A great ambience. Unlimited Pool fun. They gave extension of time for us to use pool. Clean and wonderful stay. Cooperative staff

    • Ashok Soundar
      5/5

      Very clean snd well maintained property Staffs are well behaved and helpful Rooms are very spacious and well designed for comfort and relaxation Food are really awesome and wide spreads with many varieties Swimming pool very neat and big for full relaxation Kids pool awesome Kids playarea, cycling inside premises Overall a well packed and spacious resort woth very reasonable rates Kindly recommend for family stays

    • Guest
      5/5

      The hotel was absolutely fantastic! The rooms were spacious and clean. The staff was incredibly friendly and helpful, always going above and beyond to make my stay comfortable. The location was also perfect, close to all the main attractions. I highly recommend this hotel! my kiddos enjoyed with pool. Complementary breakfast superrr.

    • Sumanth HA
      5/5

      It was a great stay. Rooms are clean, spacious. Breakfast provided was also very good with lot of options. The only drawback is that most of the visiting places are little far away from the hotel. This can ideally be managed with a rented bike or car

    • Prem Kumar
      5/5

      Nice property . Serene atmosphere . Courteous staffs , good food and service . Breakfast had wide options and food was served hot . Economical too. Good for family to stay . Safe and serene atmosphere. Nice place for kids to play and wander around

    • Sathish Rajendran
      5/5

      it was very pleasant and memorable stay for us. all the employees where very friendly and the service was very good. will surely recommend grand serenaa resorts for a comfortable, safe and pleasant stay. it's very suitable for families.

    • Divya Jannu
      5/5

      Place is amazing. We enjoyed the stay. Rooms are clean and service is good. Breakfast had lot of variety and food was tasty. Wish to come back again. Little away from city but manage able. Ambiance and Food

    • Kannan Bharathi
      5/5

      Overall stay is good !! Rooms were clean . Room service , food , resort environment were also good . The only thing which I didn't like is that we had to wait for sometime during our check-in .

    • Varun Kumar
      5/5

      Amazing stay..we enjoyed every moment of our stay here.. the swimming pool was well maintained.. all the staffs were very helpful and friendly..the food was awesome

    • Praveen Sharma
      5/5

      amazing place and food must visit property.nice location easy transport towards hotels city and beaches are under 12 KM.nice way to start you holidays

    • Jude Thomas
      5/5

      very huge property and we'll maintained. food was amazing and courteous staff. great swimming pool food and swimming and cycling

    • Venkatesh Geetha
      5/5

      super swimming pool and great breakfast..clean rooms happy stay.. good place for relaxastay.......... security and swimming pool

    • Vinoth Mohan
      5/5

      best hotel for family stay. Green environment, neat and clean swimming pool, good taste food, treating respect. Prefer.

    • Srini Vasan
      5/5

      Very clean and neat rooms.......Nice Stay with swimming pool..Affordable cost..Good room service.................

    • Ezhil Dinesh Ramamoorthy
      5/5

      overall good and especially swimming pool and complementary breakfast @aarvadia is too good and have fun.

    • Naveen P
      5/5

      Good place to spend time with family and group of friends. Value for money and Buffet breakfast was good.

    • Anshuman choudhury
      5/5

      the stay was comfortable and the hotel was clean and staff were good. buffet food taste was ok

    • Gowrisankar Rangasamy
      5/5

      very nice experience, reception and house keeping are up to mark, good job, keep it up

    • Arun Prasad
      5/5

      Food can be improved in morning buffet. Stay - 5/5 Room service - 5/5 Food - 3/5

    View All Reviews

    FAQ's About Grand Serenaa Hotel & Resorts

    Q

    How many types of rooms are available at Hotel Grand Serenaa Hotel & Resorts?

    A
    Hotel Grand Serenaa Hotel & Resorts has 3 types of rooms.
    Q

    What are the most popular hotels with spa in Auroville?

    A
    Some of most popular hotels in Auroville with exceptional spa facilities includes TEMPLE TREE RETREAT
    Q

    Which hotels in Auroville are best for families?

    A
    These hotels provide a blend of comfort, fun, and convenience for families visiting Auroville The Saravi Resort, The Dune Eco Beach Hotel, AR Phalazzo Resort and Banquets
    Q

    What are the some luxury hotels in Auroville that ensure a memorable stay?

    A
    These hotels provide exceptional service, luxurious amenities, and stunning surroundings, making them perfect for a memorable stay in Auroville The Dune Eco Beach Hotel, K Resort , The Saravi Resort
    Q

    What are the check-in and check-out timings at Grand Serenaa Hotel & Resorts?

    A
    Check in starts at 2 PM in Grand Serenaa Hotel & Resorts and check out timing is 10 AM. For early check-in or late check-out, you can contact the hotel directly. The front desk is available 24 hours a day for your help.
    Q

    What are the customer ratings for Grand Serenaa Hotel & Resorts hotel?

    A
    Overall rating for hotel Grand Serenaa Hotel & Resorts is 4.0/5. This is based on the ratings given by 1312 guests on Goibibo. You can read detailed reviews of guests and also check photos uploaded by the guests on Goibibo.

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    Grand Serenaa Hotel & Resorts Other Details

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    More About Grand Serenaa Hotel & Resorts

    Distance From City Centre 5.4 km
    Best Rated Hotel in Other Area of Auroville Unearth Hostel
    Address 164/1, Puducherry -Near Auroville,Tindivanam Road, Thiruchitrambalam Koot Road
    Check-out 10 AM
    Check-in 2 PM

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