Haveli Banquet & Resort

we had a booking for a deluxe room, instead, when we checked in they gave us a very small room with no cupboards, not even a hook to hang the dress. and the toilet was not clean, the smoked cigarette was left in the toilet, the closet seat was full of urine stains. we asked to clean that, and they cleared it. we kept our things as we were rushed to see some places. no toiletries were provided. the location was good, gated property with security.. safe parking with in the compound. good room service. welcoming staff not on congested street.

even after saying that in booking voucher mineral water was free. they charged me. I have a bill, no towels, no soap shampoo, tv was not working, walls crumbled, bed sheet were dirty and many more. due to rain we stuck and out side food was not allowed, we ordered and got scrap, super over priced bad food. we returned. but took only tea. one cup ₹ 55 + gst. which was worst. never go to this hotel. manager asked 300 per person for using pool.

I checked in early, the room was just beside the reception. You could hear all the conversations of incoming guests. Room had a funky odour, had to ask twice then only they sprayed air freshener. Bed sheet was filthy. I don’t even want to talk about the washroom. Receptionist said maybe he would be able to change the room but unfortunately he wasn’t. Loud music playing outside, no peaceful rest. No windows either, was a bit claustrophobic for me.

Absolutely pathetic. Terrible services even a local three star hotel is much much better than this hotel. They boast to be world class but lack of even the basic of amenity of a power backup incase of a power shut down. The staff is lazy and unprofessional to handle any genuine situation. I would not wish what i have been through even to my enemy. Dont go here. Save your money.