Kamay The Grand Alova And Spa

Very pathetic and bad behaviour by reception staff. He was very rude in his language at the time of checkout. Called at least 5 times at 11 AM, even after telling him that we checked in 2 hours late and we have some office calls at the same time. He was simply saying "aap jaldi aa jaate".

We booked 2 rooms with mountain view but they gave us only one room with mountain view and the other was deluxe room. which was quite disappointing. When we asked to change the room they said there are no rooms available. Hotel services were nice. Cleanliness wise it was good .

This hotel’s condition is very bad and does not even deserve 2 stars. Rooms are shabby, stinking and chipped throughout, walls are broken, doors and locks and broken, cleanliness is a major issue. Staff was nice to speak to but this property is not worth its half the price.

it was overall nice stay, the outside view was awesome, staff was humble and nice, location is nice, easy to reach at the hotel, it's a nice and safe hotel to stay with family, friends.

Experience was good ,they upgrade my room without any extra charges, and a Staff ,Mr.Manendra was very helpful and served us very well , ask for him on your next visit.

Rooms are tiny and breakfast quality not upto the mark. The view from the tiny balcony is just a normal roadside view. It is overpriced. Staff behaviour was decent.

nice experience, service was so quick, the staff is polite, the location was so nice. but you have to walk a little around 1km if you come by public transport.

Had a comfortable stay. Food was excellent. It is suggested to go for mountain view or river view rooms if one prefers to stay mostly in the room.

enjoyed the clean rooms and delectable diner. it is near river rafting point. so the property is good to stay with friends and family.

not a popular hotel it seems with very less occupancy and dirty balcony. however, the food and staff more than compensated for it.

Rooms are quite good..food ordered from room was good but morning breakfast was horrible..room services n management is very poor.

no hot water, we took Ganga facing room but Ganga is half kilometer ..food is not up to the mark .bed quality average

great experience, Thanks to Mr. Sagar G.M. n Mr. Shushant FnB Manager along with all staf of The Grand Alova

amazing stay in this hotel.staff was good and supporting. nice breakfast. play area available for child.

We had excellent stay at the Hotel. Rooms were clean, staff was good and humble. Food was also good.

hotel is good,food is nice, rooms are neat, staff is polite, location is fine, overall recommended..