Kasar Serenity Resort

we stayed in this hotel and we were two families with 2 kids. Pros- View only of Himalayas. cons- i can list 100 of this pathetic hotel. Rooms- we were provided with super deluxe rooms. The rooms were very badly managed no towels no toileteries, room was not cleaned, stained and smelly sheets bed side drawers were having cigg buts glasses and electric kettle were not cleaned. service- all hotels staff use to leave the hotel by 8pm and after 8.30 in the morning they would come back in between if you need something no one will be there to provide the same one can imagine that I walked down there in search of milk purchased milk from a nearby village came back washed the electric kettle by myself prepared milk for my toddler, from 8 in the evening to 8.30 in the morning you have to be on your own if you need something either you should sit ideally or walked down to near by village to purchased whatever u want. Food- we asked for chicken for dinner and we were asked to pay Rs 1000 for chicken. also we asked for some starter like chilli potato and chilli paneer and we were served these two items with badly prepared with lot of salt which we complained and returned but they charged us for that. The worst part was that we opted for breakfast included room from Goibibo and paid 2000 for two days extra for the same and in breakfast we were provided with 1 aloo Paratha per person and 1 egg per kid no tea nothing else and also they didn't told us that if we consume more that 1 paratha we will be charged 60 rupees extra for the same and at the end of checkout they charged for all paratha, curd, tea eggs we consumed and when asked why are we charged they told us that we have to pay or else we cannot leave the hotel bad part was that network was very bad there we were not able to reach Goibibo team.

I, along with my wife, stayed in the resort for 2 nights in the last day of Dec'22. The location of the property is excellent. The staff is very courteous and the management very friendly and helpful. Idleal for long stays and enjoy peaceful environment.

Staff behavior is good. Cooperative staff. Hotel location and its front view are awesome. But the roads near to Almora are under repair after the heavy monsoon. The hotel surroundings are really quiet and calm.

Amazing scenic beauty from the room. Absolute neat and excellant service the hotel staff. Good food. Really a lovely stay and recommend to stay at kasaar and Binsar. Love to stay again.