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Hotel

KGA ELITE CONTINENTAL

mc road,near ksrtc bus station ,thiruvalla town Thiruvalla India 689101
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2017, 17 Oct
atKGA ELITE CONTINENTAL
70%Guest recommend this hotel
Prameesh PrasadHighly disappointed by the treatment from the hotel staff. They have given me a room in which air-condition was not working. Also charged the tariff o..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    14:00Check In
    12:00Check Out
    31Rooms
    • Parking (Complimentary)
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    Location

    3.5 / 510 Reviews
    70%Guests
    Recommend
    3.2Service Quality
    3.2Amenities
    4.6Food & Drinks
    3.9Location
    5.0Cleanliness
    3.4Value For Money
    Verified Guest 1 / 52017, 14 Oct

    Highly disappointed by the treatment from the hotel staff. They have given me a room in which air-condition was not working. Also charged the tariff of ac room.

    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 7 Oct

    Hotel is really good ..neat and clean ...but restaurant don't serve food after 10pm to rooms ,this was a bit uncomfortable...

    Did you find this review helpful?Yes ()
    Kga Elite ContinentalManager replied in a day

    Dear Mr.Sandeep, Thank you for your valuable comment that you feel very comfortable stay with us.I am very sorry about the restaurant timing, any way I will inform the top management regarding this matter. Once again thanking you, with regards, Dileep Panicker K Front Office Manager

    Verified Guest 4 / 52017, 30 Sep
    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52017, 22 Sep

    It's good hotel, renewed recently with upgrades, good facilities but forget about basic services. Great bathroom without good hot water is not useful, great room amenities with no water is not useful.

    Did you find this review helpful?Yes ()
    Kga Elite ContinentalManager replied in an hour

    Dear Valued Guest, First of all we are thanking for your stay with us, But I am very sorry to hear that your stay is not comfortable with us. Normally we have 24 Hours hot water facility in the Hotel. I am assuring that your next stay , we will make it without any fault, once again thanking you, with regards, Dileep Panicker K Front Office Manager

    Verified Guest 1 / 52017, 8 Sep

    Never ever stay at this hotel. No hot water n no service.

    Did you find this review helpful?Yes ()Viewed 8 times
    Kga Elite ContinentalManager replied in 17 days

    Dear Sir, Thank you for your stay with us,but I am very upset to hear that you stay was not comfortable with us about the hot water.Normally We have 24 hours hot water facility in Hotel.I am apologizing regarding this matter on behalf of the management, also assuring that your next stay we will make happy without any fault

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