Kgees- HillTown Hotel

we recently stayed at hotel hill town in kattappana and had a truly pleasant experience. from the moment we arrived, the staff was warm and welcoming, making us feel right at home. the room was clean, comfortable, and well-maintained, providing a peaceful atmosphere for us to relax. we especially appreciated the calm surroundings and the convenient location in the heart of kattappana. it was the perfect place for a cozy and refreshing stay. highly recommend hotel hill town for anyone looking for a comfortable and memorable experience! me and my fiancée recently stayed at hotel hill town, kattappana. overall, it was a pleasant stay — the room was clean, comfortable, and the environment was peaceful, which we really appreciated. however, after our checkout, even though we paid the bill properly and behaved respectfully during our stay, we noticed some uncomfortable behavior from the reception staff. it seemed like they were passing comments and giving unnecessary looks as we left. my fiancée also pointed it out to me. we are human beings and expect basic respect, regardless of being an unmarried couple. as someone who has experience working as a front office executive myself, i know how important it is to maintain professionalism. small behaviors like this can hurt the guest experience, even after an otherwise good stay. i hope the management addresses this, because the hotel has good potential if handled with better front office manners.

The best thing about this Hotel is its cleanliness and the behavior of the staff. The staff treated us very well. The front office person named 'Ginto' was just awesome! We can't ask for anything more from a helping person like him! The person who was there on the first day was also courteous. These guys and the hotel management deserves a HIGH 5 for everything except the breakfast choices they have. They didn't have all the items available that described on the menu. Typical Kerala breakfast like Appam and Puttu are very much needed as that is what most keralites want to eat in the morning than Poori baji or masala dosa.

Excellent stay.... polite staff.... Good clean rooms.... Good food.... value for money... definitely recommend ed we like politeness and generosity of staff. Good clean rooms... Washroom is clean and Safe for kids....

it was a nice hotel with good cleanliness. they are also providing uninterrupted wifi services. break fast also good. we can easily accessible this hotel at kattappana. Their employees behaviors are also good