MAGIC LEAFS

I stayed in two places in a span of 2 days during Maha Kumbh. The other hotel in Prayagraj I stayed is far far better in terms of hospitality, facilities, reception, etc.,This hotel lacks these basics:1. Staff are some just freshers, without much logic, sense, etc., They are there just present and to follow rules as they are laid. I guess management might be rude, in-experienced in the field. They themselves seems new to this hospitality field.2. As the facility seems new you find it clean and tidy. But when you walk with bare foot you get to see the actual cleanliness.3. They just made some ill logcal good looking and highly invested buidling, asthetics, etc., But not for your good use.4. They hired staff with absolute zero brain and zero sense.5. I booked for family, no provision for extra bed, pillow or even extra blanket.6. They missed to bill 2 water bottles I used. And they realised it in 10 mins after leaving. I assured them I will make the payment once after getting into train and in next 1 hour max. Inspite of the assurance, they called me around 5 times in 5-10 mins. I was with full luggage, kids and gettting through the platforms and getting to the train. Once I had to pick the call and ask them to pls wait. Why were they so rest less just for Rs. 40, when I paid already. Are they really into business and do they have experience in the field? Just sheer non-sense.

There is no partition in bathroom, it tends to get clogged a bit