Maitri Holiday Home

This is worst to worst hotel i have ever been. Hotel staff is totally unprofessional spacially Receptionist Rakesh. the way of his talking, treat to guests is like no star property. Even few no star property much behave well then this. We reached Hotel at about 4PM and had 9 hrs long journey. we were 8 people(Family) and have booked 2 different hotel due to unavailability of room in this property, which is fine. but as our another hotel far Away from this property, so we decided to put our luggage here and have some rest and food, then leave for another hotel to check-in. But Story starts here, we reach hotel and ask receptionist ..to please allow a room so that we will put our luggage and have some rest and after that will leave to another hotel. But very rudely denied to check-in with saying "as per our policy we will allow only 3 people in the room and rest people have to wait in restaurant or reception area." we said we just have a long journey and very tired please allow us some time and we will leave to another hotel. but he stick with his statement. hence at the end we asked him to show where this policy writen and provide owner's number. he replied " I am the owner and my words are only the hotel policy.. After more argument we came to know he is nothing but just a receptionist and had a word with owner. but didnt get any satisfactory response from himself as well. We decided not to stay in this hotel bcoz we dont want to spoil our trip with this attitudinal person and hotel policies. we had a word with other guest as well stayed in this property and they confirmed the hotel facilities are third class and they aare also feel like hell, as no power backup, rude staff behaviour etc. So If you are going to spend a value time with your family/friend and have a happy trip, then i will recommend not to book this hotel. i have a video also but due to large file, i am unable to post... totally waste of money. Booking Date : 05-06-19

The hotel was near the road and the room was ok. The foofd taste was good but the service was worst. We ordered food long time ago and requested to be served around 0930 pm but was served around 1040 pm. We waited more than 20 minutes for one chapati but even though we did not get it. So finally we cancelled the order of Chapati. The staff was so shameless that they replied o.nly ok sir instead of apologizing. Other room service was ok. The toilet, room, and bed sheets were clean.

Hotel is situated in the main market of Kausani. Rooms were very neat and clean. Bathroom was not that clean. The rooms were big and spacious. A big lawn in front of hotel. Few swings for kids with music and bonfire. Truly enjoyed my stay there. Hotel staff was helpful and polite. Food was delicious and cheap. Overall we enjoyed a lot.

I was provided with a very nice service but it should be metioned that the exact location is not good for sunrise and sunset.one has to walk a fair distance for the sunrise and sunset point.Overall i would like to rate it 2.5/5.There are other better options available in the town.The food was average.