Marilyn Guest House

This place has the shadiest manager. He is rude and inconsiderate. After learning that I got heavy discount from goibibo, he gave me the tinies room ever with no flush, wash basins etc. Just a double bed. The room should be max 300 rupees instead of some 800 rupees I was charged by the site. After complaining to goibibo, I got my room changed and this manager had the audacity to blame me for the incident and claiming that site knows nothing and here only I will help you so next time make sure you call me directly. He will also try to overcharge you by offering you rides from station and to ARTIs but go out on your own and take no advice from this man. He does not have a genuine warm heart and is probably trying to make more money from you. But good thing is he keeps to himself and did not bother us much. Though he asked questions about my relationship with a male friend I was traveling with, in my absence. I doubt if he asks such questions to the foreigners. Also he asked us to check out by 10am while the site says 12noon and he blamed it on our behavior. This place does not give you a good vibe! The manager made me feel uncomfortable all the time. Also I booked another room for three days for a friend who came a day late. He did not give us the room keys on the day she did not come and made her switch rooms on both days she was in Varanasi! There are better hotels in Varanasi with better view and much better staff!

When we reached, Manager said there is no vacant room, I told we got confirmation mail also, He told site nothing know talk to Goibibo they will be arrange in another Hotel sometimes it is happens, Goibibo has taken all inventory but they do not know real position, I told then cancel from your side why should i cancel afterwards they provided room, without TV, somehow i managed, On check out day Manager told leave before 10 am, I told but checkout time is 12pm in site. Moreover I have to tell this is a disputed hotel; They are charging for filtered refilled water also.

the behaviour of staff and even of manager is quite good ,room interiors and washroom is clear and neat aand hotel is very near to assi ghat and near by the places to whome tourists actually eager to see...

I feel this hotel is in very good location in Varanasi city .hotel rooms are very neet and clean .manager and staf is copretive .every important place are near to this hotel .