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Hotel Mastana Palace
Property Photos (19)
Room(5)
Traveller Photos(48)
Deluxe Room
2 Guests
1 Room
1,470
358 taxes & fees
roomper night
Use GOHSBCEMI Code
Get ₹ 524 off. Pay using HSBC Bank Credit Cards EMI to avail the offer with no cost EMIAbout Hotel Mastana Palace
Hotel Mastana Palace is a great choice for travellers looking for a star hotel in Varanasi. This Hotel stands out as one of the highly recommended hotel in Varanasi. Hotel is rated 2.7 out of 5, which is considered as very good.
From all the Budget hotels in Varanasi, this property is very much popular among the tourists.
A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.
You can find numerous hotels in Varanasi under different categories and this property is one the best hotel under its category.
What Guests Love About Hotel Mastana Palace
Guests love this hotel for its good room, pleasant stay, fine amenity. With an impressive 2.9 out of 5 rating from 109 reviews, it’s a favourite among travellers.
Here’s what guests have to say:
*15% found their stay excellent, praising the comfort and hospitality.
*27% rated it good, appreciating the service and amenities.
*20% felt it was average, mentioning room for improvement.
*39% had a below-expectations experience, highlighting specific concerns.
Location and Easy Accessibility for Guests
The property’s location is highly rated by 30% of guests, making it a preferred destination for travelers seeking convenience and comfort.
Hotel Mastana Palace Room Types
Filter Type
Room Type
Room Options
Price
1. Room Only | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 08 Sep
Non refundable after this date
Check-in Begins at 12 PM
2. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 08 Sep
Non refundable after this date
Check-in Begins at 12 PM
Amenities at Hotel Mastana Palace
POPULAR AMENITIES
Popular Amenities
- Wi-Fi
- Room Service
- Air Conditioning
- Power Backup
Basic Facilities
- Housekeeping
- Air Conditioning
- Wi-Fi
- Elevator/Lift
General Services
- Luggage Storage
- Luggage Assistance
Transfers
- Paid Shuttle Service
Room Amenities
- Sofa
- Toiletries
- Mineral Water
- Air Conditioning
Guest Reviews & Rating for Hotel Mastana Palace
goRating
2.9/5
109 Ratings
What our guests say?
- good room (7)
- staff behavior (4)
- pleasant stay (3)
- pathetic staff (3)
- fine amenity (2)
- worst experience (2)
- + 1 more
group Traveller
family Traveller
family Traveller | 10 Reviews Written
group Traveller | 14 Reviews Written
group Traveller
family Traveller
group Traveller | 1 Reviews Written
group Traveller
group Traveller | 1 Reviews Written
group Traveller | 1 Reviews Written
Property Policies
Check-in Time: 12 PM Check-out Time: 12 PM
Primary Guest should be atleast 18 years of age.
Unmarried couples are not allowed
Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed
Location of Hotel Mastana Palace
C.10/53-66, LALLAPURA ROAD, PITARKUNDA, Varanasi, Uttar Pradesh, 221001
Read Popular Reviews of Hotel Mastana Palace
- 4/5Shibaji Bose
Rooms were big and decent. Washroom was clean. They have small in house parking. Room service was prompt. We stayed at room no 106 and 105. Overall decent stay. We heard rats running above the false ceiling most of the night which was little disappointing as it disturbed our sleep. Also we found two small cockroach in the room. Need little maintenance.
- 3/5Bhupendra Kumar
Room, Staff and management is good. Good Hygiene maintain in room and all premise plz need to ensure room basic amenities in Cold like Heat Air, slipper etc kitchen is not available and need to work on it. location is typically congisted which is unavoidable for hotel but challenge for guest.
- 2/5Jagdish Singh
I didn't take photos. Mastana hotel lift and door locks were not working properly. And AC didn't cool properly and restaurant facilities was not available and overall staff owner behavior was not good and house keeping facilities was also very poor. Not good experience.
- 4/5Sucharita Choudhury
Enjoyed my stay in this hotel. All was good in this hotel from hospitality to ambiance and services. In-house restaurant was there and the food was really nice. Hotel location was convenient as it is easy to locate but little far from ghats.
- 5/5Vineet Dhingra
My overall stay was good. Staff behavior, hotel services, amenities were fine. The property was located in a very proper place. The linen and towel provided by the property were very old and the quality was also not good.
- 4/5Vishwas Deshmukh
it's a nice property. well appointed rooms. polite staff. well connectivity to the nearby market. kashi vishw eshwar temple is just 1.5 km from the hotel. good place to stay with family.spacious rooms.
- 4/5R. Ganesh Yadav
Staff behavior, amenities and services were nice. There was no dining facility, in room dining facility. Location was not good, no public transport was there. There was complimentary breakfast.
- 3/5Deepak Yadav
washroom wasn't that good needs to be improved room and service was good. but bathroom was not that clean. washroom needs to b improved. the pond view from the view was the best thing.
- 3/5RAMVIR SHARMA
Hotel approach by road no good, no restaurant, transport issues, no nearest markets......... Bath rooms leakage, AC not proper working ... Overall no good experience
- 5/5lalitha arlapalli
Good accommodation . Room no 101 viewpoint too good but Little bit inside in the main road this is not nearby the temple Very good accommodation #thankyou #gostays
- 5/5Rajesh Manghanani
Good stay.staff behavior is good.all are very cooperative.They just need to add kitchen facilities in hotel.Overall good experience in this budget.
- 5/5Kunwar Singh
It was really a great experience at Hotel Mastana Palace, the staff was very supportive and the rooms were good too. Loved the smooth experience!
- 3/5Rajeev Bharti
An average hotel. Rooms are okk to stay but there are a lot of scope for maintanence. Very near to the Ghat and other religious places.
- 2/5HIRA SINGH
Reception was not in the front Tab was out of order Black spots was in the toilet floors Breakfast was to late and poor quality
- 5/5Tapas Sadhukhan
nice to stay here.clean,well maintained hotel and in walking distance from kashi vishwanath temple.highly recommended.
- 4/5Dipesh Kumar
Thanks for the pleasant short stay and all the help. Location is bit tricky but got helped by property managers.
- 4/5vivek srivastava
My overall stay in the property was very cozy. Staff behavior was good and the hotel amenities were also fine.
- 4/5Prashil Mehta
Very nice hotel...good clean and neat rooms with a good service of staff.. rooms are spacious...well maintained
- 4/5DEEPAK KUMAR
hotel room so so average rating. loacation very intire ,no cab no auto, only rikshaw with very high rate
- 3/5Deepak S
no clean toliets and food is not available for dinner . no kitchen they otsource food .
