Hotel Nilkanth,Ahmedabad

Booked a double bed room set but on reaching the hotel, staff informed that a single bedroom is only available and he will provide a mattress on the floor. On telling him he said that he will provide additional room. The room provided was smelly and the bedding was not clean. The bathroom flush was not working properly and no facility for hot water was available even after asking the staff 4-5 times so had to bathe with cold water in the morning when the temperature was hell cold. In the morning, I had to do an early check out but all staff members were sleeping soundly and even after trying to wake them up for around half an hour none of the 3 members woke up.

When i reached the hotel no one was there, i reached early in the morning at 6 am and all employees was sleeping. And after they woke up i asked so they dont know weather they got the booking or not first they said there is no booking and than i showed them the photo of payment than they said ok you can stay. Also one employee was telling why you wakeup me you should not wake me up this and that so my taxi driver ( uber ) was waiting and he charged me extra money for 30minutes waiting because the location is different and actual location is different. This is not hotel this is a dharamshala.

staff was rude room was not in good condition bathroom was dirty there was a lot of dirt.no amenities no soap/shampoo was there.i asked them for water bottles they gave me used bottles(people who leave there bottles in the room after use) refilled with their "ro".gyeser was not working.i had to bath with normal water.

The hotel is very poorly maintained, lack of cleanliness and basic availability like drinking water is not present.Washroom and sheets are not cleaned properly, seems like it is not much operational.