Hotel O Nirvana

worst experience ever .. during check-in the room alloted to us was on 5th floor ..we waited for the elevator to work but it was out of service. then we were given the keys of room on third floor. my partner was sick having flu. but due to no option we went by staircase. first 2 floors were under construction they were too smelly. when we went on third floor to our room the door was so jam that we felt that somebody is already inside the room i literally kicked the door so badly still it was very hard to open.. the room inside was somehow clean except the smell. I tried to call receiption but the intercom was not active. so i called the mobile number which was given in the menu card inside the room for ordering food. the answer was too frustrating saying that they have discontinued the food service so you should order from swiggy or uber eats😓.. i went outside nearby to bring some food but there was not a single good restaurant..so we ordered from uber eats.. the next morning was also worst... the room service boy was continuesly ringing the bell when i opened the door he asked for keys of my vehicle. when i asker why then he said that i am collecting from everyone because there is a problem to one of the guest hi isnt able to remove his car.... i told him that i dont have a car...in the whole hotel only i was the person who had a bike which was very inside almost inside the receiption as there were no other parking facility... i again went to sleep..again after 20-30 mins door was ringing continuesly it was the same guy asking for keys when i told him that you already asked me he went again... it was too frustrating.. we decided to check out... after reaching the receiption there wasnt a single person. i again called on the mobile number then after some time a room service boy came and asked if you have done payement..i said yes then he was saying that 50 rs are pending of breakfast.. we check in at 8:30 pm when did they gave us breakfast? then after arguing he said okay you can go it maybe written by mistake.... it felt unsafe/smelly corridors elevator was out of service....will never stay in such restaurant even for free

First of all while checking in they didnt offer us with a person who must take us till the room, der was construction Goin on 2 floors so lift was busy and we had to walk.. Room was dirty, there was dirt and spots on bedsheets, This was fine until der was some noise of drilling side by our wall while we were taking nap There was no service of security guard. The room floor had a scratch from a part that while walking we could have hurt our feet And more surprisingly they didn't serve us breakfast nxt morning even if we had paid extra for breakfast whilebooking. Wen called the receptionist they said it will take 10min. We waited over an hr and then a staff came asking pls wait 10min more so that they can make it so wat they were doing from an hr. We had to eat from out side seeing this unprofessional service of them.. While coming from outside we confronted the receptionist but he was irresponsible and inattentive We had to change the room seeing the other which was much confortable n clean than the given which they should have given at first The other morning there was no water supply in room at morning and wen asked thrice they said it will be coming later for every half n fr till we had only an hr for Checkout Recognizing they didn't serve us breakfast they should have called the last day asking for breakfast but they didn't.

no smoking is written but you can smell that smoke everywhere in the hotel.. no cleanliness at all , staff sitting around staircase though you can see lots of mess around , not professional at all - staff called someone to confirm to allow me as I made payment, as they have some remaining balance from Oyo.

it's an average hotel, nothing to talk abt amenities. only plus point is rooms and toilets are very spacious nd clean. also location is great ample of things near by. rest wifi and TV cable are poor. for breakfast it was poha only which was worst. average