Olive Hotel Palace Road by Embassy Group

Didn't have a goof experience of Orchard Suites Bangalore. Not maintained well and issues with rooms as most of them have been closed for long, i believe due to covid situation.Booked in advance and called twice before reaching. Reached at night but the room offered was not checked, had issues with phone , Television. Was shown 4-5 rooms and each one had issues with either phone , television and AC. Finally after wasting about half n hour settled down in a room out of all the options shown. The room was smelly as it was closed for long, dirty curtains had dust and washroom flush had muddy water. Very limited breakfast option. Although had booked on a non-refundable basis for 5 days, I checked out within a day and found a better place. The concept of the suites is good. Management needs to look towards keeping the hotel maintained if they want guests to return.

hey this is irfan I was staying in olive Sankey road bengaluru. The maintenance was worst and they didn't gave me soap towels and ac was not working properly this is worst experience not worth for money and the reception guys are not responding

severe staff shortage it seems. poor maintenance of property. didnt even keep towels in washroom. had to change from standard room to 1bhk after additional payment as the given room was smelling bad and wasnt cleaned even after compliant.

Room is clean. Late night check in was good too. Hotel doesn't provide any food service. Tea / Coffee machine is not serving properly. No restaurant nearby.I felt it's wrong hotel I have chosen.