Hotel Orchard

The hotel is good but not worth Rs. 2600 for a night. On my first night, I found that no water was there in the washroom as the water tank was being cleaned though the water was available in the morning. The intercom was not working,neither was there any information leaflet providing nos for reception or room service. The milk powder sachets in the room were expired which were replaced when staff was informed. However, the staff was very polite, coordinative and helpful. I was allowed to overstay as I was not well on the day I had to catch train back to Delhi. The staff allowed me to stay till 1.30 pm although the check out time was 11 am as I was not well and had my train at 3.30 from Haldwani station. Full stars to that.

Overall, the experience was good. The hotel was neat and clean, but there is room for improvement in their services. For instance, the TVs in both rooms were not recharged initially and were only activated upon request. Additionally, the food was quite expensive—offering complimentary tea or coffee in the morning would be a nice gesture.

Overall good experience. Value for money. Breakfast options are limited but quality is good.. Only one issue they were not aware of booking prior to arrival and I had to wait quite long to check in and had to show booking pdf multiple time.

Everything Was good ... Hotel Owner was Very Cooperative ! Prepared Dinner for us @ 1 AM as we checked in very late. Only thing which needs consideration is Hotel should add lift otherwise all is well !