Pratap Mahal, Ajmer - IHCL SeleQtions

our stay at pratap mahal hotel was delightful from the moment we checked in. the valet service was efficient, taking care of parking without any hassle. at the reception, the staff explained everything clearly, and their pet policies were reasonable and straightforward. the lady at the reception was very polite and pleasant as she explained the various facilities while escorting us to our room.our luggage was delivered promptly, and we found the room decor very appealing, adding to our comfort. the small balcony with a sit-out area was a lovely touch. the room was quiet, the bed was comfortable, and the air-conditioning was set to the perfect temperature, ensuring a pleasant night's sleep.we were particularly touched by the thoughtful gesture of providing a small bed for our dogs along with some toys. this significantly enhanced our dog's experience, and we were very grateful for it. the staff throughout the hotel were extremely friendly and polite. the hotel itself was well-maintained and clean, with beautifully manicured gardens. we definitely look forward to returning again.

We had a nice stay in this property and the stay was very pleasant especially because of the staffs in this property. Even though this property was not up to the mark of other properties we stayed, however the staffs made our stay very pleasant with their courteous behavior. Entire team was awesome and I never seen the team like this in my entire travel history.Special thanks to Pooja (Duty Manager) & Pramila (Reception) for the warmth welcome and making us feel homely. Chef Hukkum & Tejpal for the mouth watering Lal Maas and Chef Narayan ji for lovely breakfast. Last but not the least restaurant staffs Mahendra ji, Shubam and Nakul for treating us so well and your hospitality should be set an example to others. Also, I thank Manish (House keeping) for your service and also ensuring the safely of our children while they were playing in swimming pool. Overall, we had a wonderful experience because of you all. Thank you so much. We particularly loved the hospitality.

First best thing about the property was its hospitality, it was just amazing in every way. It was my friend's 25th wedding anniversary. And the staff went beyond measures to fulfil all our requirements. They made our lunch arrangement by the pool especially for us. Staff made our celebrations memorable for life especially Brajendra Singh, Satveer , Sapna & Mahendra made it possible for us to have the best stay ever by providing us the comfort of home with their efforts and warmth. Best ever hospitality from taj pratap mahal 👏👏👏

Nice hospitality was there .The ambiance of the hotel was great and the staff was friendly and helpful with all of us.The property was very well maintained by the staff members there.The food was great and the service is great.Overall the experience was great.