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Hotel

Royal Orchid Metropole

5, Jhansi Lakshmibai Road Mysore India 570005
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2018, 26 May
atRoyal Orchid Metropole
87%Guest recommend this hotel
Rupom MukherjeeThe hotel has a beautiful 19th century ambience which gives a nostalgic feeling. The staff tries their best to make the guests feel at home. only hou..Read All Reviews
₹ 4250
    Sub Total1 room for 1 nightExcludes Taxes
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    13:00Check In
    12:00Check Out
    15Rooms
    • Front Desk
    • Free WiFi
    • Business services
    • Swimming Pool
    • Speciality Restaurant
    • wi fi
    • Room Service (24 Hours)
    • Babysitting/ Child Care (surcharge)
    • Meeting Rooms
    • Games Zone
    • Doctor on Call
    • Health Club / Gym Facility Available
    • Bar / Lounge
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    4.4 / 5142 Reviews
    87%Guests
    Recommend
    4.4Service Quality
    4.3Amenities
    4.4Food & Drinks
    4.7Location
    4.7Cleanliness
    4.4Value For Money
    Verified Guest 5 / 52018, 16 May

    Excellent stay and good spread of breakfast buffet

    Did you find this review helpful?Yes ()
    Royal Orchid MetropoleManager replied in 2 days

    Dear Mr. Khan, It was a pleasure having you stay with us at Royal Orchid Metropole, Mysore. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards,

    Verified Guest 4 / 52018, 30 Apr
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52018, 11 Apr

    The hotel has a beautiful 19th century ambience which gives a nostalgic feeling. The staff tries their best to make the guests feel at home. only housekeeping staff needs a bit more training to impro

    + More
    Did you find this review helpful?Yes ()
    Royal Orchid MetropoleManager replied in 8 days

    Dear Mukherjee, Warm greetings from all the team at Royal Orchid Metropole, Mysore. On behalf of the management of Royal Orchid Metropole, Mysore, I would like to thank you for staying with us. At Royal Orchid Metropole, Mysore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Metropole, Mysore. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Kind Regards,

    Verified Guest 2 / 52018, 23 Mar

    overpriced,................breakfast is gud, location is ok but room service is bad. Suites and heritage rooms wud be actually the kings guestroom, royal wing must have been servant quarters which the

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    Did you find this review helpful?Yes ()
    Royal Orchid MetropoleManager replied in 2 days

    Dear Vashishth, Warm greetings from all the team at Royal Orchid Metropole, Mysore. On behalf of the management of Royal Orchid Metropole, Mysore, I would like to thank you for staying with us. At Royal Orchid Metropole, Mysore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Royal Orchid Metropole, Mysore. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Kind Regards,

    Verified Guest 5 / 52018, 21 Jan

    Always feel proud to stay with Metropole for the feel of kingdom. Food has always been my favourite. The extended happy hours till 8PM is always welcome.

    Did you find this review helpful?Yes ()
    Royal Orchid MetropoleManager replied in 2 days

    Dear Mr. Thangavelu, It was a pleasure having you stay with us at Royal Orchid Metropole, Mysore. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Kind Regards,

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