Hotel Sagar RatnaBypass Road, Near BSNL Tower, Alibag. Dist Raigad-402 201, Maharashtra, India. Alibag India 402201View on Map
- Front Desk
- Room Service(Limited Hours)
- FREE PARKING FACILITIES
- Charging points
- Free Wireless High Speed Internet Access
- Free Internet Access
- Power Backup
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Disappointment. Paid for the Air Conditioned Room service but there was a power cut and even the fan was not working. For the name sake breakfast was complementary, ask for bread and butter but the+ More
The Waghu family came at 11.20 hrs. to hotel for check in and were allowed check in though time was 12 noon. While check in they were informed about power problem and power generator was also indicating imbalanced thus it was also under repair and family left for food at 1330 hrs. And meantime power supply was regular. They were asked about breakfast and told that Upma and Bread Omlet will be given as a breakfast, but they were given 6 double bread Omlet with Tea. They also paid tip of Rs. 50/- to serving boy. He was explained position.There was no disturbance of power in the night.....
AC was not working but hotel staff was good enough to refund the difference amount between AC and non AC room
When MMT staff check position with the hotel. He questioned whether full refund will be given to Waghu family and this was agreed by Hotel manager and said to Waghu family to check out right now at about 2045 hrs. thereafter no discussion between MMT staff and Waghu family. In the night there was no problem about power. In case Waghu family has asked manager about their check out in the night I would have given consent in writing about refund but they continued in the hotel and left next morning.
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