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Hotel

Cloud 9 Hills Resort

amby road, 4 km from lions point, village jambulne, tal - mulshi Lonavala India 410401
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2018, 18 Feb
atCloud 9 Hills Resort
75%Guest recommend this hotel
Sanjay ApteExcellent location. Great food. Quiet ambiance. Average facilities. Good for one night...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    10:00Check Out
    27Rooms
    • Outdoor Activities
    • Extra Mattress (On Request)
    • Charging points
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Rain Dance Facility
    • Front Desk
    • Newspapers In Lobby
    • Safe
    • sightseeing (Payable)
    • Extra Bed (On Request)
    • Parking (Complimentary)
    • Room Service(Limited Hours)
    • Indoor Games
    • Table Tennis
    • 24 hours power back-up
    • Parking Facilities Available
    • Laundry Service Available
    • Pool Table
    • 24 hour security
    • Conference Facility
    • Swimming Pool
    • Power Backup
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    Location

    4.2 / 552 Reviews
    75%Guests
    Recommend
    4.0Service Quality
    3.9Amenities
    4.3Food & Drinks
    4.4Location
    4.2Cleanliness
    3.8Value For Money
    Verified Guest 4 / 52018, 12 Jan

    Excellent location. Great food. Quiet ambiance. Average facilities. Good for one night.

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    Verified Guest 4 / 52017, 14 Dec
    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52017, 30 Oct

    Staff is not professional. room size is small you never feel like you are staying in cottage. when we visited swimming pool was not functional and they didn't inform about this. Even during breakfast

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    Cloud 9 Hills ResortManager replied in a day

    Dear Mr Jeetendra we were disappointed to read your review, and we hope you'll accept our apology for your experience. You deserved a relaxing and stress-free stay, and we were not at our best. Your comments are taken seriously, and we will identify why we failed so we can ensure a better experience in the future. Our entire staff would love for you to reconsider and stay with us again so we can prove ourselves to you!

    Verified Guest 3 / 52017, 29 Oct

    Mixed experiences with staff, few good few bad. So rating it as 3.

    Did you find this review helpful?Yes ()
    Cloud 9 Hills ResortManager replied in 3 days

    Dear Guest Thank you very much for your review and rating.we appreciate your valued view.our sincere apologies if any kind of hassles faced during your stay.we hope to deliver better hospitality service in future. Hope to see you soon.

    Verified Guest 4 / 52017, 15 Oct
    Did you find this review helpful?Yes ()

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